Sajith Britto
Muscat,Oman
Summary
Accomplished professional with extensive expertise in engineering principles, data analysis, and product knowledge. Demonstrates proficiency in bid preparation, persuasive selling techniques, and market research. Adept at developing sales presentations, managing project bids, and preparing quotations. Skilled in contracts administration, product demonstrations, and strategic organisation. Proven track record in B2B sales, account development, and territory sales. Committed to delivering exceptional post-sales support and driving business growth through effective sales and negotiation strategies.
Innovative Senior Sales Engineer, skilled in driving revenue growth and building client relationships. Delivered tailored solutions that enhanced customer satisfaction and facilitated business expansion. Notable for streamlining sales processes, resulting in increased efficiency and team productivity.
Driven professional with knack for understanding complex technical solutions and building strong client relationships. Combines technical knowledge and communication skills to address client needs and deliver reliable solutions. Ready to contribute to sales growth and customer satisfaction in [Desired Position] role.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Transaction Monitoring Officer and Quality Analyst
Allsec Technologies Limited (BPO Unit)
Chennai, Tamilnadu, India
05.2003 - 07.2006
- Enhanced precision by conducting thorough data analysis for quality assurance.
- Streamlined workflow for improved productivity through process optimisation initiatives.
- Developed and implemented testing protocols to enhance product reliability.
- Implemented new software tools, resulting in streamlined test processes.
Senior Sales Engineer
Riyam Engineering & Services LLC
Muscat, Muscat
11.2006 - Current
- Enhanced sales strategies by conducting comprehensive market research.
- Managed complex technical projects for improved sales performance.
- Boosted client satisfaction with clear, effective communication skills.
- Designed and presented product demonstrations to secure new business contracts.
- Conducted detailed product training, resulting in higher customer retention rates by enhancing Principal Companies to make demonstrations to end clients.
- Established strong rapport with clients to foster ongoing business relationships.
- Delivered outstanding customer service, ensuring repeat business from satisfied clients.
- Performed regular competitor analysis to stay ahead in the market place.
- Neglected no opportunity whilst engaging with potential customers at trade shows and industry events.
- Resolved intricate technical queries, leading to stronger client trust and loyalty.
- Operated as a vital link between customers and internal teams for seamless transactions.
- Optimised use of company resources for efficient project management.
- Effectively communicated complex technical information to non-technical stakeholders for better decision making.
- Nurtured long-term relationships with key accounts fostering increased sales opportunities.
- Sourced new clients through targeted research and networking.
- Provided considerate sales aftercare for maintained client satisfaction.
- Actioned client feedback to improve goods and services provided.
- Arranged regular meetings with clients to engage with new products and services.
- Recorded sales for goods and service performance monitoring.
- Presented device features and qualities to showcase business benefits.
- Possess experience of managing contracts for Large Scale End clients with ensured focus on deliverables, deadlines, Product improvement and contract terms and conditions while ensuring customer satisfaction.
- Experienced with Product knowledge with respect to High-Risk Pipeline Intervention technology like Pipe Line Pigging, Hot Tapping and Stoppling Pipeline Intervention on High Pressure Lines.
- Managed Contracts on Pipe Line Pigging, Hot Tapping and Stoppling Pipeline Intervention on High Pressure Lines for key clients like "Petroleum Development Oman" , "Occidental of Oman" and " Oman Gas Company" on Behalf of Our principal technology provider TD Williamson.
- Experienced with Product knowledge with respect to corrosion management on High Pressure Lines.
- Managed Contracts on corrosion management on High Pressure Lines for key clients like "Petroleum Development Oman" , "Occidental of Oman" on Behalf of Our principal technology provider COSASCO.
- Experienced with Product knowledge with respect to Supply of Specialty Chemicals and contract management of supply of chemicals and services contract for large scale end clients.
- Currently Managing Key Chemical supply and services contract for key clients like "Petroleum Development Oman" , "Occidental of Oman" and " Daleel Petroleum LLC" on behalf of our principal Manufacturing Company Clariant.
Education
Matriculation - English, Hindi, Social Studies, Science and Maths
Kendriya Vidyalaya H.V.F
Chennai 05.1990 - 06.1991
Higher Secondary - Science & Maths
Kendriya Vidyalala H.V.F
Chennai 07.1991 - 06.1993
B.Tech - Chemical Engineering
Government Engineering College
Trichur, Kerala 08.1996 - 06.1999
Skills
- Engineering principles understanding
- Data analysis competency
- Product knowledge expertise
- Bid preparation and submission
- Persuasive selling techniques
- Market research proficiency
- Technical product knowledge
- Sales presentation development
- Project bidding
- Quotation preparation
- Contracts administration
- Product demonstrations
- Organisation and strategy
- Market research
- B2B sales
- Account development
- Sales and negotiation
- Territory sales
- Post-sales support
- Product demonstration
Languages
English
Advanced
Hindi
Advanced
Malayalam
Fluent
Tamil
Fluent
Affiliations
- Travelling, Sports
Personal Profile
- Date of Birth: 03-06-1976
- Marital Status: Married
- Sex: Male
- Languages Known: English, Malayalam, Hindi and Tamil
- Passport Number: U0768030
Timeline
Senior Sales Engineer
Riyam Engineering & Services LLC
11.2006 - Current
Transaction Monitoring Officer and Quality Analyst
Allsec Technologies Limited (BPO Unit)
05.2003 - 07.2006
B.Tech - Chemical Engineering
Government Engineering College
08.1996 - 06.1999
Higher Secondary - Science & Maths
Kendriya Vidyalala H.V.F
07.1991 - 06.1993
Matriculation - English, Hindi, Social Studies, Science and Maths
Kendriya Vidyalaya H.V.F
05.1990 - 06.1991
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