SAIF HAMED ALHARTHI
Muscat
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. moreover, hardworking and proactive individual, dedicated to providing exceptional learning experiences for students. Experienced in performing class administrative activities accurately and preparing engaging learning materials and lesson plans. Friendly and open communicator with excellent time management skills. Dedicated and reliable educational teaching assistant with background in assisting teaching staff with lesson plan development, class preparation and student mentoring. Demonstrates compassionate, considered individual tutoring, specialising in special educational needs students. Successfully collaborates with teachers to develop class schedules and work shifts.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work history
Motorsport Events Coordinator (Part Time No Contract)
OMAN AUTOMOBILE ASSOCIATION
Muscat
01.2019 - 01.2024
- As an event organizer with the Oman Marshals team at the Oman Automobile Association, I contribute to the successful execution of various motorsport events, including drag races, drifting competitions, rally events, and go-karting
- My role involves collaborating with a team of specialists to ensure each event runs smoothly and meets the highest standards of safety and excitement
- Key Responsibilities: Coordinating with event participants, sponsors, and vendors to ensure all logistical needs are met
- Overseeing the setup and dismantling of event venues, ensuring compliance with safety regulations
- Managing event schedules and communicating with marshals to maintain the flow of events
- Assisting in the planning and execution of safety protocols for participants and spectators
- Handling on-site issues and providing solutions to ensure the event's success.
Educational Teaching Assistant - Summer Residential Program
TAKATUF OMAN
Muscat
07.2024 - 08.2024
- As an Educational Teaching Assistant for the Takatuf Scholars Program, I played a key role in guiding and preparing Oman's top 11th-grade students for leadership positions in both the public and private sectors
- This elite program, designed to align with Oman’s Vision 2040
- Key Responsibilities: Assisting in the administration of international standardized tests to measure students' language proficiency, critical thinking, and personality traits
- Facilitating workshops and activities that engage students in researching current issues and developing innovative solutions
- Providing guidance and mentorship to students throughout the program, helping them identify and develop their leadership potential
- Collaborating with educators and program coordinators to continually improve the learning experience and outcomes for students.
Customer service representative
Cinépolis Cinema
Muscat
08.2024 - 09.2024
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
- Facilitated customer loyalty programmes to enhance customer retention.
Education
General Education Diploma -
AHMED BIN SAID HIGH SCHOOL
09.2017 - 06.2018
Bachelor of Business in Management -
MAJAN UNIVERSITY COLLEGE
Skills
- MICROSOFT WORD
- MICROSOFT POWER POINT
- MICROSOFT EXCEL AND MS WORD
- DEVELOPED GOOD SPOKEN AND WRITTEN COMMUNICATION
- GIVEN SEVERAL ORAL PRESENTATION IN MANY SUBJECTS
- WORKED IN DIFFERENT GROUPS WITH CLASSMATES
- ADAPTABILITY: FLEXIBILITY IN ADJUSTING TO NEW SITUATIONS AND CHALLENGES WITH A POSITIVE ATTITUDE
- NETWORKING: BUILDING AND LEVERAGING PROFESSIONAL RELATIONSHIPS TO ADVANCE CAREER OPPORTUNITIES AND BUSINESS GROWTH
- MARKET RESEARCH
- ORGANIZATIONAL SKILLS
- Resilience to stressful situations
- Product knowledge
Languages
ENGLISH
Fluent
Arabic
Native
Hobbies
- EXPLORING NEW DESTINATIONS IN OMAN
- DOCUMENTARY FILMMAKING AND HISTORICAL RESEARCH
- TRAVEL ENTHUSIASM
- BASKETBALL
- HIKING AND OUTDOOR ADVENTURES
Timeline
Customer service representative
Cinépolis Cinema
08.2024 - 09.2024
Educational Teaching Assistant - Summer Residential Program
TAKATUF OMAN
07.2024 - 08.2024
Motorsport Events Coordinator (Part Time No Contract)
OMAN AUTOMOBILE ASSOCIATION
01.2019 - 01.2024
General Education Diploma -
AHMED BIN SAID HIGH SCHOOL
09.2017 - 06.2018
Bachelor of Business in Management -
MAJAN UNIVERSITY COLLEGE
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