Saif Toukan
Muscat,OMAN
Summary
Accomplished professional specializing in business process improvement and strategic planning. Proficient in sales and marketing strategies, operations management, and data analysis. Extensive experience in client relationship management and SAP/ERP systems. Focused on driving organizational success through innovative solutions and efficient processes.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Technical Application Engineer
Interwell Oil & Energy
, Oman
03.2025 - Current
- Developed long-term client relationships by understanding operational and technology requirements.
- Prepared tenders, proposals, and quotations, negotiating terms to meet client and company needs.
- Provided pre- and post-sales technical assistance, meeting sales targets by analyzing customer data.
Field Engineer
Interwell Oil & Energy
Saudi Arabia
05.2019 - 03.2025
- Responsible to meet with Company Rep on site upon arrival, check all tools and PO.
- Accountable to document all operational events at wellsite including HSE events, and risk analysis, onsite safety meetings, PPE use, H2S.
- Responsible to review and discuss relevant operational contingencies with Company Rep and document.
- Conduct operation using only approved and relevant procedures and guidelines.
- Responsible to review and demonstrate understanding of overall wellbore hydraulics vs. planned job.
Sales, Marketing & Business Consultant
Support Services Company (Hamard)
Saudi Arabia
04.2017 - 04.2019
- Developed and executed comprehensive business development plans to expand market presence and drive revenue growth.
- Conducted competitor analysis to identify market trends and potential areas for differentiation.
- Built and maintained strategic relationships with clients and industry partners to drive business opportunities.
- Assisted in preparing business proposals and presentations to secure new contracts and partnerships.
- Designed and implemented customer loyalty programs to enhance retention and repeat business.
Quality Assurance & Business Process Consultant
AXA Konzern AG (Intern)
Germany
09.2016 - 02.2017
- Participated in process improvement projects to optimize workflow efficiency.
- Analyzed operational data to identify trends and recommend business solutions.
- Assisted in developing performance reports and enhancing reporting systems.
- Provided support in implementing process changes to improve service quality and compliance.
Quality Management Intern
City shipping logistics Co
Jordan
09.2015 - 10.2015
- Assisted in customer relationship management and quality assurance initiatives.
- Provided consulting support in optimizing order processing and customer service operations.
- Conducted research on best practices to improve logistics and distribution processes.
Education
Bachelor of Business Administration - Management Sciences
German Jordanian University
Jordan /2011 - /2016
Bachelor Degree - International Business
Hochschule Emden/Leer
Germany 02.2016 - 08.2016
High School Diploma - SAT's
Philadelphia National Schools
Jordan 01.2008 - 04.2011
Skills
- Business Process Improvement
- Strategic Planning & Execution
- Sales and Marketing Strategies
- Operations Management
- Data Analysis and Reporting
- Client Relationship Management
- SAP/ERP Systems
- IFS ERP (Enterprise Resource Planning)
Certification
- International Well Control Forum
- Fire Fighting Awareness Training
- H2S Hydrogen Sulfide and SCBA
- First AID- CPR- AED Training
- Defensive Driving Training
- SAP/ ERP Navigation Course
Languages
Arabic
Native
English
Advanced
German
Intermediate
Personal Information
- Dependents: NA
- Date of birth: 1992
- Gender: Male
- Nationality: Jordanian
- Marital status: Single
Timeline
Technical Application Engineer
Interwell Oil & Energy
03.2025 - Current
Field Engineer
Interwell Oil & Energy
05.2019 - 03.2025
Sales, Marketing & Business Consultant
Support Services Company (Hamard)
04.2017 - 04.2019
Quality Assurance & Business Process Consultant
AXA Konzern AG (Intern)
09.2016 - 02.2017
Bachelor Degree - International Business
Hochschule Emden/Leer
02.2016 - 08.2016
Quality Management Intern
City shipping logistics Co
09.2015 - 10.2015
High School Diploma - SAT's
Philadelphia National Schools
01.2008 - 04.2011
Bachelor of Business Administration - Management Sciences
German Jordanian University
/2011 - /2016
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