Said Al Arimi
Jalan Bani Bu Ali,Oman
Summary
Accomplished professional with extensive expertise in hotel inventory management, customer relations, and social media engagement. Demonstrates proficiency in Bright HR, marketing campaign execution, and technology integration. Adept at strategic planning, revenue management, and financial reporting. Known for exceptional guest service excellence and staff motivation. Career goal includes leveraging business acumen and risk management skills to drive hospitality success.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Hotel manager
Omran Group
Jalan Bani Bu Ali, Oman
05.2019 - Current
- Forecasted occupancy demand and monitored staff availability to create balanced, cost-effective shift schedules.
- Managed hotel restaurant operations, elevated dining experience.
- Facilitated team meetings, promoting open communication and collaboration.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Established effective communication channels between departments for seamless operation.
- Responded to customer concerns with speed and knowledge, delivering professional, personalized service.
Operations manager
Omran Group, Ras al jinz Turtles Reserve
Sur, Southeastern Governorate
05.2017 - 07.2019
- Created a collaborative work environment for positive team dynamics.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Managed inventory efficiently to minimize stockouts and overstock situations.
- Oversaw facility maintenance and allocated needed resources to meet standards.
External Affairs Officer
Omran Group, Ras Aljinz Turtles Reserve
Sur, Southeastern Governorate
10.2015 - 05.2017
- Prevented cross-contamination by sanitising utensils and surfaces.
- Forecasted sales trends to plan team resourcing.
- Conducted research and gathered information from multiple sources to present clear results.
- Engaged with stakeholders to build relationships and brand awareness.
Guiding Department Supervisor
Omran Group, Ras Aljinz Turtles Reserve
Sur, Southeastern Governorate
05.2008 - 10.2015
Education
Bachelor of Arts - Tourism Operations Management
Sultan Qaboos University
Muscat / Oman 09.2000 - 10.2007
Professional Development Program - Hospitality Leadership Development Program
Emirates Academy of Hospitality Management
Dubai / UAE 01.2024 - 12.2024
Skills
- Hotel inventory management
- Inventory management
- Customer relations
- Social media engagement
- Bright HR
- Marketing campaign execution
- Computer literacy
- Emotional intelligence
- Technology integration
- Property maintenance understanding
- Business acumen
- Staff motivation
- Risk Management
- Funds and budget management
- Guest service excellence
- Strategic planning
- Hospitality
- Revenue Management
- Financial reporting
Languages
Arabic & English
Fluent
French
Intermediate
Timeline
Professional Development Program - Hospitality Leadership Development Program
Emirates Academy of Hospitality Management
01.2024 - 12.2024
Hotel manager
Omran Group
05.2019 - Current
Operations manager
Omran Group, Ras al jinz Turtles Reserve
05.2017 - 07.2019
External Affairs Officer
Omran Group, Ras Aljinz Turtles Reserve
10.2015 - 05.2017
Guiding Department Supervisor
Omran Group, Ras Aljinz Turtles Reserve
05.2008 - 10.2015
Bachelor of Arts - Tourism Operations Management
Sultan Qaboos University
09.2000 - 10.2007
Similar Profiles
Mohammed Abdullah Al SalmiMohammed Abdullah Al Salmi
General Manager at Madinat Al Irfan - Omran GroupGeneral Manager at Madinat Al Irfan - Omran Group
Eram Al ShohumiEram Al Shohumi
Human Resources Administrator at InterContinental Muscat (Omran Group)Human Resources Administrator at InterContinental Muscat (Omran Group)
HAMDULLAH NASRULLAHHAMDULLAH NASRULLAH
Procurement Officer at K.H. Holding Group / Bin Omran Trading & Contracting W.L.L.Procurement Officer at K.H. Holding Group / Bin Omran Trading & Contracting W.L.L.