Sadiq Ali

• Identify and develop new business opportunities
• Build and maintain relationships with corporate clients and business partners
• Develop strategies to increase sales and revenue
• Research market trends, competitors, and customer requirements
• Prepare business proposals, quotations, and presentations
• Negotiate contracts and commercial agreements
• Generate leads through networking, referrals, digital marketing, and direct sales
• Manage corporate accounts and maintain long-term client relationships
• Coordinate with sales, operations, marketing, and management teams.
• Monitor sales targets and business performance
• Follow up with prospective and existing clients
• Identify opportunities for new products, services, and markets.
• Prepare regular sales and business development reports
• Attend meetings, exhibitions, networking events, and industry functions.

Chartered Flight Operations – COVID-19 Period

Successfully coordinated and operated 04 chartered flights to India during the COVID-19 period, managing passenger reservations, ticketing, travel documentation, airline coordination, and operational requirements under challenging and constantly changing travel conditions.

• Large Group Travel & Operations Management – Oman to Saudi Arabia
• Successfully managed and coordinated the complete travel, accommodation, hospitality, and operational arrangements for more than 550 passengers travelling onward to Saudi Arabia, including their 15-day stay in Oman.
• Coordinated hotel accommodation for 550+ passengers, including room allocations and daily accommodation requirements.
• Managed daily catering and meal arrangements for the entire group throughout the 15-day stay.
• Coordinated COVID-19 testing and related travel requirements in accordance with applicable procedures at the time.
• Organised and monitored airport, hotel, and onward transport, including passenger transfers and transportation schedules.
• Coordinated with hotels, catering companies, transport providers, testing facilities, and other service partners to ensure seamless operations.
• Managed passenger lists, rooming lists, transportation schedules, and daily operational documentation.
• Handled passenger enquiries, special requirements, and operational issues, ensuring timely resolution.
• Monitored the overall operation and maintained effective communication between passengers, suppliers, hotels, transport providers, and other stakeholders.
• Ensured the group's accommodation, meals, COVID testing, transportation, and other logistical requirements were properly arranged throughout the 15 days.
• Successfully coordinated the group's onward travel to Saudi Arabia following completion of their stay in Oman.
• Demonstrated strong large-group coordination, supplier management, problem-solving, customer service, and operational planning skills under challenging COVID-19 travel conditions.

• Managed hotel reservations using GTA site, maintained awareness of airline dealings and discounts, and calculated and planned travel itineraries for clients.
• Utilised Sabre GDS effectively to streamline booking processes.
• Handled and supervised airline ticketing, car rental, customer services, and visa assistance documentation processes with tour operator to ensure smooth operations.
• Recognised and met travel specifications for corporate clients to enhance service delivery.
• Coordinated logistics and itineraries for successful trips to Thailand and Switzerland.
• Oversaw sales records, prepared daily reports for division support, managed office functions at Muttrah branch, and ensured compliance with company standards for travel insurance issuance.
• Developed and introduced refund advice within BSP links to get approved by to Airlines.
• Honoured with employee of the Month and 'Hero of Month' awards for exceptional performance.

• Reservation Data Maintenance (India) Pvt. Ltd. (RDM) is a highly specialised IT-enabled services provider operating primarily as a back-office operations centre for Lufthansa German Airlines and the broader global aviation industry.
• The basic process of proration is:

• Assist customers with flight, hotel, and travel inquiries
• Filling out passport application forms
• Typing on a typewriter for Saudi Arabia visa application forms for submission
• Create, retrieve, and update PNRs
• Assist with ticket changes, reissues, cancellations, and refunds
• Check flight availability, schedules, and fares
• Prepare quotations, invoices, and travel documents
• Assist with visa application documentation.
• Coordinate with airlines, hotels, suppliers, and customers.
• Maintain customer records and booking files.
• Handle email, telephone, and walk-in inquiries.
• Follow up on pending bookings and payments......
• Assist with tour packages and itinerary preparation.
• Support office filing, data entry, and daily administrative tasks

• Assist customers with flight, hotel, and travel inquiries
• Support airline reservations and ticketing
• Type passport forms and prepare for submission
• Assist with ticket changes, reissues, cancellations, and refunds
• Check flight availability, schedules, and fares
• Prepare quotations, invoices, and travel documents
• Assist with visa application documentation
• Coordinate with airlines, hotels, suppliers, and customers
• Maintain customer records and booking files
• Handle email, telephone, and walk-in inquiries
• Follow up on pending bookings and payments
• Support office filing, data entry, and daily administrative tasks
• Provide professional customer service and after-sales support