Rufaida Alabri
Computer Engineering
Muscat
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Accountant
Compass Oil Services
Muscat
01.2022 - 03.2022
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Gathered financial information, prepared documents, and closed books.
Point of Sale Associate
H & M
Muscat
03.2017 - 08.2017
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Reviewed new promotions and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Technical Diploma Level - Computer Engineering Technology
Utas
Alkhwair 01.2016 - 04.2021
Skills
MS Office Suite
Financial statements expertise
Finance
Financial Management
Stocking and replenishing
Problem-solving skills
Excellent people skills
Multi-tasking strength
Cash register operation
Cash Handling
[Type] data tracking
Keyboarding skills
Multi-line phone systems
Online marketing strategies
Social media coordination
Certification
[ETC] English language - [one month] - [ london]
Timeline
Accountant
Compass Oil Services
01.2022 - 03.2022
[ETC] English language - [one month] - [ london]
08-2017
Point of Sale Associate
H & M
03.2017 - 08.2017
Technical Diploma Level - Computer Engineering Technology
Utas
01.2016 - 04.2021