Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
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Rohith Shetty

Rohith Shetty

Bollate,Italy

Summary

Accomplished professional with expertise in CAESAR II, Piping Modeling, and Stress Analysis, complemented by proficiency in AutoCAD and PDMS. Demonstrates strong IT skills across various platforms including Windows Server 2003 and 2008, Windows XP, Windows 7, and Microsoft Office. Adept at utilizing ITSM tools and software such as Internet Explorer, Chrome, Outlook, and Adobe to enhance operational efficiency. Committed to leveraging technical skills to drive innovation and support organizational goals.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work history

Service Sales Engineer

Cavotec Italy
Milano
01.2025 - 07.2025
  • Promote Service offerings in the region of Europe/Middle east and Africa, via existing install bases through profound CRM networks alongside closely working with regional ASM’s towards New equipment SLA proposals towards Ports & Maritime / Industry and mining.
  • To assist inside sales teams in the region to validate the sales opportunities and ensure customers are content with the service provided and to up sell service products to relative customers and promote new products based on the end user’s current scenario.
  • Setting up SLA alongside SCM to ensure smooth transition of the site activities.
  • To build sales pipelines for the region under sleeping-giant based customers to ensure we tap into install bases that have been domicile for a period or longer.
  • Developing marketing strategies with the Service heads and Sales regional director to ensure existing customers are happy with our services leading to value retention and mindful VOC.
  • Manage and develop strong and long-lasting relationships with new customers to facilitate business delivery.
  • Negotiate business opportunities and contracts with customers and local vendors when necessary.
  • Identify, qualify and develop service partnerships in relevant areas in coordination with P&M and industry sales team.
  • Support OEM Key account managers by specifying cavotec technology with end users in the region.
  • Cross functional feedback to product managers respectively on the market requirements so we ensure market needs are well transcended.
  • Attend industry related events to promote service as product alongside purview to read the market trends so as to align with strategies as per.

Service product engineer or product specialist for Moormaster

Cavotec Italy
Milano
08.2023 - 12.2024
  • Providing technical assistance for sites across the EMEA region, serving as the technical lead for installation and commissioning.
  • Coordinated technical service activities on remote sites, ensuring smooth operations and customer satisfaction by liaising with global teams and setting up local vendors and workforce.
  • Developed a safety culture on-site through continuous learning and safety practices.
  • Managing SLA agreements for major ports and the maritime business sector, including hiring and training service teams in remote locations. Currently handling services under SLA for 2 major ports in the region under APM Terminals with 20 individuals inclusive of engineers and technicians working round the clock.
  • Assisted customers in familiarizing themselves with service culture, identifying key spare parts, and maintaining on-site stock.
  • Participated in workshops to enhance customer knowledge and maximize product value.
  • Worked closely with production, quality, and procurement teams to implement improvements based on project and product feedback.
  • Drove a lean culture within the factory setup to ensure optimal processes and contribute to future innovations and improvements.
  • Training internally and towards customers on Operational and maintenance skillset to ensure products are used to be productive as the business case depicted at the point of sale and to ensure constant feedback from end user is addressed and close coordination with product management and Engineering teams to develop the product as per for the upcoming future.

Lead maintenance Manager on site

Cavotec Middle East
Salalah
02.2017 - 08.2023
  • Managed site activities for 32 units at the leading container terminal, Port of Salalah, APM Terminals.
  • Handled manpower, tools, and tackles to align with client specifications.
  • Monitored project progress and coordinated with the regional office in the UAE.
  • Conducted safety inspections and ensured site activities adhered to safety standards.
  • Maintained compliance with safety protocols and industry regulations.
  • Acted as the primary point of contact for the client and other local support bodies.
  • Fostered positive relationships with the public and stakeholders.
  • Prepared and submitted comprehensive site reports to clients and regional offices.
  • Documented project progress, challenges, and achievements for continuous improvement.
  • Implemented and maintained quality control procedures including 5S, Kaizen, and Six Sigma methodologies.
  • Conducted risk assessments for site jobs and overall project scope.
  • Managed the execution of time-bound projects based on customer requirements.
  • Ensured compliance with Total Productive Maintenance (TPM) and Total Quality Management (TQM) initiatives.
  • Coordinated with the Global Technical Manager and technical teams in Great Britain and New Zealand on Level 2 technical issues.
  • Managed site inventory systems and collaborated with Cavotec Italy factory and CME regional office on supply chain issues.
  • Promoted Lean management systems to enhance operational efficiency.
  • Contributed to global and site continuous improvement teams.

Project coordinator / Technical specialist Pan India (mechanical maintenance engineer)

Konecranes India Limited
Mumbai
01.2015 - 01.2017
  • Coordinated daily briefings of site activities across three locations in the Mumbai region, focusing on mobile heavy machinery cranes such as reach stackers, forklifts, and RTGs, ensuring alignment with client requirements and safety standards.
  • Liaised with clients on site developments, gathered their input on forecasting and planning maintenance activities, updated the regional office, and implemented plans post-approval.
  • Provided regional assistance for warranty, breakdown, and maintenance issues to customers across the western India region.
  • Planned and executed site inventories quarterly after consultation with individual site in-charges.
  • Conducted on-site breakdown analysis and troubleshooting for D6 – D16 diesel engines from manufacturers like Volvo, Scania, and Cummins, leveraging expertise as a technical specialist.
  • Served as an active support engineer for Konecranes Pan India cranes, assisting with installation, commissioning, and troubleshooting.
  • Certified trainer for Konecranes in the western region, specializing in heavy machinery diesel engines, particularly Volvo D9-13.
  • Certified Engine Control Unit (ECU) programmer via VODIA, applying practical programming skills across Pan India.
  • Trained site representatives to detail, plan, and execute complete overhauls or refurbishments of heavy machinery cranes, including spare parts management and recommissioning, with comprehensive report follow-up.
  • Specialized in providing on-call engine support solutions across India, ensuring immediate assistance from the customer's perspective.

Maintenance engineer

Dubai Port World, Nhava Sheva International Container Terminal
Mumbai
01.2013 - 01.2015
  • Maintenance Engineer for a team with a strength of 60-70 personnel, segregated to perform activity in all kinds of port machinery which includes Rail mounted quay cranes, Rail mounted gantry cranes, Rubber tired gantry cranes, reach stackers, forklifts, empty container handlers, STP’s etc.
  • Initially worked in spreader team of the port wherein successfully handled PM/CM and innovative implementation as per the team’s request with a total capacity of 50 spreader units.
  • Also served as a STP plant maintenance under the spreader team responsibility to carry out preventive/corrective and breakdown maintenance of the plant in whole.
  • Served in the Engine team, carrying out service and overall maintenance of all the engine related to the terminal including yearly overhauling of engines.
  • Carried out shutdown maintenance at port being a part of the engine team.
  • Served as a part of the safety innovation team to implement new safety features and technologies in terms of achieving global KPI’s w.r.t cranes standards.
  • Served as a part of wire rope inspection team at Quay side cranes for continuous improvement wherein to improvise the scheduling and controlling the failures of wire rope in turn to save the major damages and cost factor.
  • Served as a shift engineer at port with 12 hours duty schedule with day and night work responsibility as per the roaster which carries out major maintenance job at port across the crane’s variables including total refurbishment of the major cranes.
  • Active participation in port related waste management activities (good from waste implementation).
  • Generating daily job reports and updating the condition monitoring reports on port system generated portals for management to evaluate and decide on the job based on the condition of the units.

Education

PGDMS - Operation Management

IMT
01.2017 - 01.2019

Bachelor of Engineering - Mechanical

NMAMIT

Skills

  • CAESAR II
  • Piping Modeling
  • Stress Analysis
  • AutoCAD
  • PDMS
  • Windows Server 2003
  • Windows Server 2008
  • Windows XP
  • Windows 7
  • Microsoft Office
  • ITSM
  • Internet Explorer
  • Chrome
  • OUTLOOK
  • Adobe

Custom

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Personal Information

  • Date of birth: 11/07/90
  • Nationality: Indian
  • Marital status: Married

Timeline

Service Sales Engineer

Cavotec Italy
01.2025 - 07.2025

Service product engineer or product specialist for Moormaster

Cavotec Italy
08.2023 - 12.2024

Lead maintenance Manager on site

Cavotec Middle East
02.2017 - 08.2023

PGDMS - Operation Management

IMT
01.2017 - 01.2019

Project coordinator / Technical specialist Pan India (mechanical maintenance engineer)

Konecranes India Limited
01.2015 - 01.2017

Maintenance engineer

Dubai Port World, Nhava Sheva International Container Terminal
01.2013 - 01.2015

Bachelor of Engineering - Mechanical

NMAMIT

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Rohith Shetty