Professionally certified in industry recognized credentials, I have a track record in managing large-scale initiatives. My experience lies primarily in the Telecommunications and IT sectors. I have successfully managed Enterprise and SME accounts across diverse industries, including Hospitality, Banking & Finance, and Construction. I have delivered transformation projects, ICT services and managed services solutions and excel in overseeing a broad spectrum of responsibilities, fostering operational efficiency while nurturing strong stakeholder and client relationships.
As a dynamic and results-oriented professional, I have a proven track of managing C-level initiatives that align with overall business strategies and company's vision. I possess a diverse skill set in Service Delivery Management, ICT and Digital Transformation Program/Project Management, Strategic Execution, Service Management, and Client Relationship Management. My thorough understanding of methodologies and frameworks, combined with proficiency in various tools and applications, positions me to drive impactful results.
1. “Big Bonus Award” presented by Etisalat Group CBO for outstanding achievement in Dark matter E2E deal at Etisalat
2. “Outstanding Project Contribution Award (OPCA)” presented by Etisalat CBO for significant contribution in winning DEWA Smart Grid Project at Etisalat.
3. “Certificate of Appreciation” for exceptional performance during Year 2020 at Etisalat.
4. “Certificate of Appreciation” for extraordinary & remarkable efforts in UCaaS service provisioning at Etisalat.
5. Awarded Monthly Excellence Award SEVEN times for “Exemplary performance” at Etisalat.
6. “Certificate of Appreciation” for Thomson Reuters Project at Etisalat.
7. “Certificate of Appreciation” for Best Achievement in Corporate KPI at Etisalat.
8. “Certificate of Appreciation” for excellent performance in the Year 2018 at Etisalat.
9. “Certificate of Appreciation” to achieve management's target in the Year 2018 at Etisalat.
10. Awarded for “Contribution to achieve Year 2017 target” at Etisalat.
11. “Certificate of Appreciation” for excellent contribution in Business Colocation 2016 at Etisalat.
Enterprise Datawarehouse Program
Leading the program to deploy a Greenfield Enterprise Data Warehouse using the Telco PI model, serving as a single source of truth, enhancing data accessibility for self service, improving data governance, and leveraging business reporting and analytics to achieve corporate objectives.
Data Science and Advanced AI Analytics
Overseeing the implementation of AI/ML data science models for business use-cases, leveraging cloud platforms to achieve improvement in predictive accuracy and operational efficiency.
Abu Dhabi Health Data services (Malaffi) Program
Onboarded 1500+ medical facilities across Abu Dhabi, Al Ain, and Dubai onto a centralized platform, utilizing Managed SDWAN and Cloud solutions.
Dubai Electricity and Water Authority (DEWA) Smart Grid
In Accordance to Dubai Smart City initiative launched by HH Sheikh Mohammad, Ruler of Dubai, onboarding 1600+ substations across Dubai through Managed MPLS network over GPON/ FLTE for smart metering.
Thomson Reuters
Connectivity to sites across 13 countries through Telco partners.
FTTX (GPON) Connectivity Mega Project
Implemented FTTX projects for new infrastructures, construction portacabins (site offices) and events for multiple Enterprises, over a 5-year period.