Rashid Al Mashaikhi

Muscat

Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

year of professional experience

Work History

Computer Technician

Ministry Of Culture, Sport And Youth

02.2023 - Current

Linked computers to network and peripheral equipment.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Resolved technical issues for clients through remote support, increasing customer satisfaction.
Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
Configured systems according to prescribed software and hardware frameworks.
Monitored systems in operation and quickly troubleshot errors.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Demonstrated increased knowledge of company products and equipment.

Education

Bachelor - Information Technology

Majan College University

Muscat, Oman

06.2024

Diploma - Information Technology

Ibra College of Technology

Ibra

01.2011

Skills

Active Listening
Inventory Control Systems
Defect tracking
Hand tool knowledge
Problem-solving abilities
Breakdown Prevention
Inventory Management

Written Communication
System Testing
Time management abilities
Hand and Power Tool Operation
Software Licensing
Network configuration
Technical Support

Languages

Arabic

Native language

Arabic

Upper intermediate

English