Rashid Al Mashaikhi
Muscat
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
1
1
year of professional experience
Work History
Computer Technician
Ministry Of Culture, Sport And Youth
02.2023 - Current
- Linked computers to network and peripheral equipment.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
- Configured systems according to prescribed software and hardware frameworks.
- Monitored systems in operation and quickly troubleshot errors.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Demonstrated increased knowledge of company products and equipment.
Education
Bachelor - Information Technology
Majan College University
Muscat, Oman06.2024
Diploma - Information Technology
Ibra College of Technology
Ibra01.2011
Skills
- Active Listening
- Inventory Control Systems
- Defect tracking
- Hand tool knowledge
- Problem-solving abilities
- Breakdown Prevention
- Inventory Management
- Written Communication
- System Testing
- Time management abilities
- Hand and Power Tool Operation
- Software Licensing
- Network configuration
- Technical Support
Languages
Arabic
Native language
Arabic
Upper intermediate
B2
English
Upper intermediate
B2
Timeline
Computer Technician
Ministry Of Culture, Sport And Youth
02.2023 - Current
Bachelor - Information Technology
Majan College University
Diploma - Information Technology
Ibra College of Technology
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