RASHID ALMAQHOOSI
ALMERAT
Summary
Skilled professional in computer engineering with expertise in software testing and data analysis. Proficient in Microsoft Office, statistics, mathematics, and database management. Experienced in hardware troubleshooting and network management. Strong communication, problem-solving, and leadership skills contribute to consistent delivery of results under pressure. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work history
Dalilee Shipping And Delivery Services
2019.01 - 2023.10
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Oversaw daily operations to achieve high productivity levels.
- Successfully delivered on tasks within tight deadlines.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Dealt with over 5,000 clients during time working with Dalilee
- Fourth year, worked with them in management, and profit was significantly higher than before
IT department
Muscat Municipality
MUSACT,OMAN
2012.01 - 2017.11
- Participated in structured training programs to develop technical and professional skills
Assisted senior staff with daily tasks and operational activities
- Learned and followed company policies, procedures, and safety standards
- Gained hands-on experience with tools, systems, and work processes
- Observed and supported team members to understand workflow and best practices
- Completed assigned tasks accurately and within deadlines
- Maintained records, reports, and basic documentation as required
- Demonstrated willingness to learn and adapt to new technologies and methods
- Communicated effectively with supervisors and team members
Applied training knowledge to real work situations
Oman UAE Exchange
Muscat,Oman
2011.11 - 2012.01
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
Cashier at lulu Hypermarket
Muscat,Oman
2011.06 - 2011.11
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Maintained clean and organised workspace to ensure efficient service.
- Managed queue effectively during peak hours for seamless checkout process.
- Coordinated with team members for smooth shift transitions.
- Packaged customer items carefully, ensuing merchandise safety.
Education
Diploma degree - Computer Engineering
Higher College of Technology
Muscat,Oman11.2017
Skills
- Deal with Microsoft (Word, Excel and power point)
- Deal with statistics and mathematics
- Well operating knowledge of Internet
- Data analysis
- Hardware troubleshooting
- Ability to work within team
- Communication skills
- Problem-solving
- Team building
- Leadership
- Calm under pressure
- Self-confidence and love of adventure
Certification
NEBOSH International General Certificate in Occupational Health and Safety | 2023
LANGUAGE
Arabic
English
Timeline
Dalilee Shipping And Delivery Services
2019.01 - 2023.10
IT department
Muscat Municipality
2012.01 - 2017.11
Oman UAE Exchange
2011.11 - 2012.01
Cashier at lulu Hypermarket
2011.06 - 2011.11
Diploma degree - Computer Engineering
Higher College of Technology