Rania El Hamidi
Muscat,Oman
Summary
Dedicated professional with expertise in customer service, communication skills, and time management. Proven ability to solve problems efficiently and effectively, enhancing client satisfaction and driving event sales. Committed to leveraging these skills to achieve organizational goals and contribute to team success.
Resourceful Sales Executive with 5 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.
Overview
7
7
years of professional experience
Work history
Sales executive
Junaid Perfumes
Muscat , Oman
11.2025 - 12.2025
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
Sales & Customer Service
Diamond Real Estate
Al Khuwair , Oman
10.2024 - 02.2025
- Networked with customers via phone, WhatsApp, and social media.
- Educated clients on the state of the real estate market and options available to them.
- Assisted potential clients with financial concerns regarding real estate sales and purchases.
- Consistently pursued and followed up on leads.
- Showing them the property and explaining the details.
Senior Sales Executive
ZAHOOR AL REEF
Muscat, Oman
08.2021 - 08.2024
- Maintained proper product levels and inventory controls for merchandise, and organised the backroom to facilitate effective ordering and stock rotation.
- Training newly joined staff and coaching them.
- Assisting the line manager with reports and daily tasks.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Handling customer and staff problems and solving them.
Sales Executive
VENUS
Muscat
11.2020 - 06.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed timely and effective replacement of damaged or missing products.
Sales Executive
Al Doha Properties
05.2019 - 02.2020
- Sales & Marketing, Explaining customers.
Education
Bachelor of Arts - PHYSICS
MAJOUREL
CASABLANCASkills
- Customer Service
- Communication skills
- Time management
- Problem solving
- Event selling
Accomplishments
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased sales by 20% by coaching.
Additional information
164 cm, 67 kg, Oman Driving License
Personal Information
- Father's Name: Ahmed El Hamidi
- Date of birth: 2001-06-05
- Gender: Female
- Nationality: Moroccan
Languages
3,B1,3,B1
Languages
Arabic
Native language
English
Beginner
French
Beginner
Arabic
Elementary
Timeline
Sales executive
Junaid Perfumes
11.2025 - 12.2025
Sales & Customer Service
Diamond Real Estate
10.2024 - 02.2025
Senior Sales Executive
ZAHOOR AL REEF
08.2021 - 08.2024
Sales Executive
VENUS
11.2020 - 06.2021
Sales Executive
Al Doha Properties
05.2019 - 02.2020
Bachelor of Arts - PHYSICS
MAJOUREL