Rajwinder Singh
Technical Project Manager || Scrum Master
Muscat
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
TECHINICAL PROJECT MANAGER
Tech Mahindra
Muscat
04.2016 - Current
- Managed launching of new business line for Vodafone Oman, which involves selling devices and accessories. With goal to meet launch date of iPhone 15, optimize time to market by 10 %.
- Managed end to end delivery of Voucher Management System to the production in 6 sprints including on-boarding of the major merchant like Shell & Lulu. Which resulted in the increase of Vodafone Voucher sales by drastically 18 percent.
- Execute off imperative campaign management project to improve Vodafone Oman's customer retention rate. Post launch, there was discernible 5% decline in consumer opt-out rates.
- Supervise Vodafone Qatar USSD Migration project by reducing cost of USSD channel by 20% and speeding up time to market for new use cases by 40%. Moreover, adopted agile methodology to accomplish record project timeframes.
The aforementioned led to eight consecutive quarters of zero downtime. - Managed high-profile upgrade project to revamp whole BSS stack Coordinated among almost all possible stakeholders of organization Achieved project time’s lines in 10% lesser time despite 20% deviation in scope of work.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
TECHINICAL LEAD
Nokia
Mohali
06.2011 - 04.2016
- Led Project North Star Vodafone India with 15 resources to migrate 52 million Prepaid subscribers from Siemens IN to Ericson IN.
- Ensured 100% uptime post migration and no upward deviation in trouble tickets.
- Worked as technical leader/decision maker in Infrastructure planning, resource planning and post rollout activities Business Configuration Lead
- Worked as lead business configuration engineer for Ericson charging system CS 5.3 for Vodafone India.
- Extensive working experience with Ericsson’s GSM solutions (IN Platform)
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
Software Engineer
Spice Digital Limited
07.2010 - 06.2011
- Planning, Implementation, Testing and Making VAS CRBT, IVR, Voice Chat) live.
- Developing processes for different purposes such as checking network performance, congestion and routine health checkups of nodes using Solaris Shell script.
Education
Bachelor Degree of Science - Computer Science
Kurukshetra University
Kurukshetra 07.2004 - 07.2007
Master Degree of Computer -
Kurukshetra University
Kurukshetra 08.2007 - 06.2010
Skills
Agile & Waterfall Methodologies
Project Planning
Project Leadership
Team Management
Project Management
Sprint Planning
Release planning
Stakeholder Relations
Cross-functional Team Coordination
Scrum Master
Work Planning and Prioritization
Strategic Planning
Certification
Professional Scrum Master 1
Timeline
TECHINICAL PROJECT MANAGER
Tech Mahindra
04.2016 - Current
TECHINICAL LEAD
Nokia
06.2011 - 04.2016
Software Engineer
Spice Digital Limited
07.2010 - 06.2011
Master Degree of Computer -
Kurukshetra University
08.2007 - 06.2010
Bachelor Degree of Science - Computer Science
Kurukshetra University
07.2004 - 07.2007