Personable Office Administrator with 22 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Office Administrator
M/s. Zubair Furnishing LLC
Muscat, Oman, MA
07.2015 - Current
Reporting to Business Head.
Provided full variety of organizational support to organization's head.
Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Supervise administrative staff and divide responsibilities to ensure performance.
Create and update records and databases with personnel, financial and other data.
Submit timely reports and prepare presentations/proposals as assigned.
Working with accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Overseeing projects and tracking progress towards company goals.
Manages correspondence by answering emails and sorting mail.
Assists in planning and arranging events, including organizing catering, etc.
Handles expenses and billing cycles.
Manages staff expense requests.
Interacts with directors and carries out their requests.
Transcribed meeting minutes for recordkeeping and submitted to senior management.
Assists in purchase orders and invoicing.
Maintains accurate records for employee holiday requests.
Attends workshops and conferences when requested.
Prepares and changes reports, spreadsheets, and administrative documents as per requirements.
Maintains office calendars, open and prioritize mail, receive and prioritize phone calls.
Supported Business Head with proactive correspondence management, document coordination and customer relations.
Interacted with customers by phone, email or in-person to provide information.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Trained new employees on administrative procedures, company policies and performance standards.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Booked flights, car rentals and hotel accommodations for business travel for all employees.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
Sr. Project Secretary Cum Document Controller
M/s. International Electro Mechanical Services Co. LLC
Dubai, UAE, Dubai
08.2006 - 07.2015
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scheduled appointments and conducted follow-up calls to clients.
Implemented paperless filing system for departments.
Recorded daily financial transactions using Quickbooks and handled payments of accounts.
Answered multi-line phone system and greeted callers enthusiastically.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Handled daily scheduling tasks and provided administrative support for entire department.
Completed accurate daily report documents, memos and invoices.
Composed internal and external correspondence for senior management and reviewed all documentation to eliminate errors.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Provided clerical support to company employees by copying, faxing and filing documents.
Drafted agendas, recorded minutes and created documents for meetings.
Recorded expenses and maintained accounting records.
Sr. Project Secretary Cum Document Controller
M/s. Qatari Arabian Construction Company LLC
Doha, Qatar, Doha
03.2006 - 07.2006
Prepared procedures at beginning of each project and keep files up to date during project.
Performed all administrative tasks as laid down in department, team or work procedures.
File, retrieve, copy, and distribute documents as required.
Prepare and distribute Master Document Register and keep it updated.
Control revision of documents.
Familiarize with, update, and work with databases and documents.
Initiate action to prevent occurrence of any non-conformities relating to product, process and management system.
Organize meetings, book rooms and flights for all members of your project team.
Project Secretary Cum Document Controller
M/s. ETA – ASCON
Dubai, UAE, Dubai
12.2001 - 01.2006
Prepared procedures at beginning of each project and keep files up to date during project.
Performed all administrative tasks as laid down in department, team or work procedures.
File, retrieve, copy, and distribute documents as required.
Prepare and distribute Master Document Register and keep it updated.
Control revision of documents.
Familiarize with, update, and work with databases and documents.
Initiate action to prevent occurrence of any non-conformities relating to product, process and management system.
Organize meetings, book rooms and flights for all members of your project team.
Education
Bachelor of Commerce - Commerce
University of Madras
Chennai
05.1996 - 04.1999
Skills
Inbound phone call handling
Meeting coordination
Staff Management
Administrative support
Office management
Event Coordination
Managing office supply inventory
Mail handling
Scheduling
Typing [Number] words per minute
Expense reporting
Booking travel
Travel coordination
Financial services support
Timeline
Office Administrator
M/s. Zubair Furnishing LLC
07.2015 - Current
Sr. Project Secretary Cum Document Controller
M/s. International Electro Mechanical Services Co. LLC