RAHEES PARUTHINI
Muscat
Summary
Results-driven Operations management professional dedicated to continuous improvements. Proactively seeks opportunities to reduce costs, improve efficiency, and boost team performance. Possesses in-depth knowledge of industry practices and trends, constantly seeking opportunities to experiment with new strategies and enhance overall results.
Overview
13
13
years of professional experience
Work History
Operations Manager
Smart Mom Corporation
11.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Assistant Manager AIrport Operations
Indigo Airlines
07.2012 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Diploma - Aviation and Hospitality Management
Frankfinn Aviation Institute
2012
Graduation - English Language and Literature
Calicut University
2011
Skills
- Procedure development
- Supplier negotiation
- Operational troubleshooting
- Process improvement
- Quantifiable revenue increases
- Analytical problem-solving
- Client relationship management
- Staff retention
- Incident management
- Workforce training and development
- Performance reporting
- Customer relationship building
- Regulatory requirements understanding
- Digital marketing
- General office administration
- Competitor analysis
- Team coordination
- Retail knowledge
Languages
English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Proficient
C2
Tamil
Advanced
C1
Timeline
Operations Manager
Smart Mom Corporation
11.2022 - Current
Assistant Manager AIrport Operations
Indigo Airlines
07.2012 - 02.2022
Graduation - English Language and Literature
Calicut University
Diploma - Aviation and Hospitality Management
Frankfinn Aviation Institute
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