R. Velmurugan
Hotelier
Trichy / Tamilnadu
Summary
Looking forward to where, through smart work and knowledge of Management skills , I can contribute meaningfully objective my company. The job should provide a chance for higher responsibilities through self development.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
F&B Executive
Hotel NAVARATNA
Coimbatore
01.2019 - 02.2019
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Area Supervisor
AL NABA Catering LLC
06.2016 - 11.2018
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Processed orders and issued documentation.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Tr. Captain
Hotel Grand Estancia
Salem
05.2015 - 04.2016
- Worked with customers to understand needs and provide excellent service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
Tr. Captain
Hotel CHENNAI LEE PALACE
Chennai
07.2014 - 04.2015
- Worked with customers to understand needs and provide excellent service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
Sr. Steward
Hotel GRAND ESTANCIA
Salem
11.2013 - 06.2014
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Stepped into additional roles during busy times to boost coverage of important stations.
Camp Boss
JAZERA Catering LLC
09.2011 - 04.2013
- Led groups of children safely through variety of camp activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
SR.Captain
Hotel GRAND ESTANCIA
Salem
02.2006 - 10.2011
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared variety of different written communications, reports and documents.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained excellent attendance record, consistently arriving to work on time.
Camp Boss
NEWREST WACASCO Catering LLC
02.2006 - 10.2011
- Led groups of children safely through variety of camp activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Steward
Hotel ZEST BIG BEACH
Kodaikanal
02.2008 - 12.2010
Steward
Hotel ROYAL ORCHID, Hotel MASS
Bangalore
07.2006 - 01.2007
Hotel LE CLUB
11.2005 - 01.2006
Education
DHMCT -
Sri Adhi Sankarar Institute of Hotel Management & Catering Technology
S.S.L.C - undefined
Sri Vivekananda Higher secondary School
undefined
Sri Vivekananda Higher secondary School
Skills
M S Word & Excelundefined
Certification
Basic Life Support Foundation Course
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
F&B Executive
Hotel NAVARATNA
01.2019 - 02.2019
Area Supervisor
AL NABA Catering LLC
06.2016 - 11.2018
Tr. Captain
Hotel Grand Estancia
05.2015 - 04.2016
Tr. Captain
Hotel CHENNAI LEE PALACE
07.2014 - 04.2015
Sr. Steward
Hotel GRAND ESTANCIA
11.2013 - 06.2014
Camp Boss
JAZERA Catering LLC
09.2011 - 04.2013
Steward
Hotel ZEST BIG BEACH
02.2008 - 12.2010
Steward
Hotel ROYAL ORCHID, Hotel MASS
07.2006 - 01.2007
SR.Captain
Hotel GRAND ESTANCIA
02.2006 - 10.2011
Camp Boss
NEWREST WACASCO Catering LLC
02.2006 - 10.2011
Hotel LE CLUB
11.2005 - 01.2006
DHMCT -
Sri Adhi Sankarar Institute of Hotel Management & Catering Technology
S.S.L.C - undefined
Sri Vivekananda Higher secondary School
undefined
Sri Vivekananda Higher secondary School
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