Qejji Imad
Salalah
Summary
Service-oriented Retail Store Supervisor with 9 years of experience. Adept at product merchandising and teaching POS software. Successful at customer service and committed to increasing profits. Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
15
15
years of professional experience
Work History
Retail Store Supervisor
carrefour
salalah
03.2013 - Current
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Answered product questions and assisted customers in selection and checkout.
- Determined layout of store merchandise for visual appeal to consumers.
- Conducted inventory analysis to determine optimal stock levels.
- Trained and oriented associates to maximize team performance.
- Coordinated merchandising displays, signage and sales enablement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
Military Service
forces army royal
taourirt
03.2003 - 12.2008
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
- Communicated professionally with colleagues, freelancers and clients.
Education
El Fath School
Taourirt Morroco 60800Skills
- Compliance Requirements
- Operational Efficiency
- Store Organization
- Promotional Materials
- Stock Replenishment
- Corrective Actions
- Customer Transactions
- Flexible Work Schedule
- Merchandise Promotion and Display
- New Employee Orientation
- Safety and Security Enforcement
- Computer Proficiency
- Merchandise Quality Assurance
- Reading Comprehension
- Maintaining Clean Work Areas
- Implementing Pricing Strategies
- Health and Safety Procedures
- Scheduling and Time-Tracking
- Handling Complaints and Inquiries
- Staff Coaching and Training
- Delegation and Supervision
- Customer Loyalty
- Retail Knowledge
- Team Goals
- Item Scanning
- Staff Evaluations
- Disciplinary Action
- Shelving
Languages
Arabic
Native language
English
Upper intermediate
B2
French
Elementary
A2
listen to music
all sort of music
travel
love to hung out with friends to country side of the city in the weekend
Timeline
Retail Store Supervisor
carrefour
03.2013 - Current
Military Service
forces army royal
03.2003 - 12.2008
El Fath School
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