Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Personal Information
Languages
REFERENCE
Timeline
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Qais Zahran Hemed

Qais Zahran Hemed

Zanzibar

Summary

Dedicated professional with extensive knowledge in QMS, ISO-9001 standards, and regulatory compliance. Proficient in the Microsoft Office suite and skilled in client relationship management, ensuring high levels of customer satisfaction. Committed to leveraging expertise to drive continuous improvement and uphold quality standards.

Overview

2
2
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Flight Operation Officer

Fly Zanzibar ltd
Zanzibar
01.2023 - 04.2025
  • Coordinated flight planning, scheduling, and dispatch to ensure efficient airline operations
  • Monitored weather conditions, air traffic, and operational constraints to support flight crews
  • Ensured compliance with aviation regulations and company policies
  • Communicated with pilots, ground staff, and air traffic control to optimize flight safety and efficiency
  • Responded proactively to unexpected changes in flight plans, demonstrating adaptability under pressure.
  • Managed flight schedules to ensure timely departures and arrivals.

Assistance Quality Manager

Fly Zanzibar ltd
Zanzibar
01.2024 - 04.2025
  • Assisting in implementation and monitoring of quality managements system
  • Supporting continuous improvement initiatives to enhance operational efficiency
  • Collaborating with departments to uphold quality standards and regulatory requirements
  • Conducting audits and inspections to ensure compliance with aviation safety regulations
  • Handled non-conformance issues proactively, reducing production delays significantly.
  • Streamlined workflow for increased productivity through team training on quality standards.

Education

Flight Operation & Dispatch -

Regional Aviation Collage
Tanzania, Dar es salaam
06.2023 - 12.2023

Quality Management Systems - undefined

Civil Aviation Training Centre

Secondary level School - Classical studies

Al-falah Muslim School
Zanzibar
01.2016 - 11.2019

Computer Training Centre -

The state University of Zanzibar
Zanzibar
02.2020 - 08.2020

Advance level School -

Kiembe Samaki School
Zanzibar
01.2020 - 10.2022

Skills

  • QMS understanding
  • Microsoft office suite proficiency
  • Customer satisfaction
  • Regulatory compliance
  • ISO-9001 knowledge
  • Client Relationship Management

Certification

  • Flight Dispatcher License, Certified by TCAA to plan and coordinate flight operations in compliance with aviation regulations.
  • Airside Vehicle Operator Permit (AVOP), Authorized to operate vehicles in airside areas, ensuring adherence to airport safety protocols.

Affiliations

  • Travelling and exploring new cultures.
  • Flight simulation and navigation apps.
  • Reviewing documentaries

Personal Information

  • Date of birth: 10/01/01
  • Gender: Male
  • Nationality: Tanzanian
  • Marital status: Single

Languages

English
Advanced
Arabic
Intermediate
Swahili
Native

REFERENCE

MOHAMMED NASSOR SALEH 

CEO & ACCOUNTABLE MANAGER

FLY ZANZIBAR LTD

+255777414366

ZANZIBAR


MUHSIN ZAHRAN HEMED

QUALITY MANAGER

FLY ZANZIBAR LTD

+255779900032

ZANZIBAR

Timeline

Assistance Quality Manager

Fly Zanzibar ltd
01.2024 - 04.2025

Flight Operation & Dispatch -

Regional Aviation Collage
06.2023 - 12.2023

Flight Operation Officer

Fly Zanzibar ltd
01.2023 - 04.2025

Computer Training Centre -

The state University of Zanzibar
02.2020 - 08.2020

Advance level School -

Kiembe Samaki School
01.2020 - 10.2022

Secondary level School - Classical studies

Al-falah Muslim School
01.2016 - 11.2019

Quality Management Systems - undefined

Civil Aviation Training Centre

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Qais Zahran Hemed