PRIYA R THANKI
Muscat,Oman
Summary
Results-driven professional with 7+ years in customer service and sales roles. Strong skills in brand promotion, customer relations, and operational efficiency. History of driving sales increases and boosting customer satisfaction levels. Prepared to contribute to innovative organizations with a focus on sales and customer engagement.
Overview
11
11
years of professional experience
Work History
Commercial Promoter & Sales Representative - Cetaphil
Muscat Pharmacy & Stores CO LLC
Muscat, Oman
09.2024 - 07.2026
- Motivated prospective customers to sample products, contributing to improved sales conversion rates.
- Cultivated relationships with pharmacists and retail staff to maximize product visibility and drive recommendations.
- Representing Cetaphil professionally to strengthen brand reputation and customer trust.
- Showcased brands at trade shows and exhibitions, increasing public visibility and brand recognition.
- Drew attention towards slow-moving stock using targeted promotion tactics thereby clearing inventory.
- Enhanced customer understanding through detailed explanation of product features.
Cafe Assistant
Cocoa Dose
Muscat
09.2021 - 05.2024
- Enhanced customer satisfaction by consistently maintaining a friendly and positive attitude.
- Collected customer feedback during service interactions and developed new menu ideas based on preferences.
- Managed inventory, budgets, and operational costs to ensure efficient operations.
Business Development Executive
Brillanz Education
Muscat
03.2019 - 09.2019
- Developed business plans and identified new markets, implementing targeted marketing initiatives to drive growth.
- Streamlined internal and external communications to enhance workflow processes and collaboration.
- Participated in industry events to elevate brand visibility and generate potential leads.
- Streamlined communications internally and externally, improving overall workflow processes.
- Participated in industry events, raising brand visibility and potential leads generation.
Administration Assistant
Ramford Institute of Business Management
Muscat
06.2015 - 04.2018
- Provided comprehensive administrative support, managed appointments, and maintained office operations.
- Facilitated collaboration by supporting colleagues with administrative tasks.
- Followed administrative procedures diligently, upheld standards of quality administration.
- Managed office supplies inventory to support uninterrupted operations.
- Responded to telephone inquiries from clients.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Education
Master of Business Administration - Human Resource Management
Jaipur National University
Rajasthan, IndiaBachelor of Business Administration -
NEFTU
Uttrakhand, IndiaA-Levels -
Indian School Al Wadi Al Kabir
Muscat, OmanSkills
- Promotional strategy
- Customer service
- Brand advocacy
- Business expansion
- Team leadership
- Communication proficiency
- Negotiation proficiency
- Critical thinking
- Decision-making ability
- Adaptability
- Detail attentiveness
- Time management skills
- Telephone communication
- Administrative assistance
Languages
- English
- Hindi
- Gujarati
- Arabic
Driving License & Car
Timeline
Commercial Promoter & Sales Representative - Cetaphil
Muscat Pharmacy & Stores CO LLC
09.2024 - 07.2026
Cafe Assistant
Cocoa Dose
09.2021 - 05.2024
Business Development Executive
Brillanz Education
03.2019 - 09.2019
Administration Assistant
Ramford Institute of Business Management
06.2015 - 04.2018
Master of Business Administration - Human Resource Management
Jaipur National University
Bachelor of Business Administration -
NEFTU
A-Levels -
Indian School Al Wadi Al Kabir