Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Languages
Personal Information
Languages
Timeline
Generic
AHMED AL KHUSAIBI

AHMED AL KHUSAIBI

Muscat

Summary

Dynamic Sales Executive with proven success, excelling in customer relationship management and team leadership. Expert in utilizing CRM software to enhance lead tracking and sales reporting, driving significant revenue growth. Recognized for cultivating strong customer relationships and delivering exceptional service, resulting in increased repeat business.

Overview

10
10
years of professional experience

Work History

Sales Executive

Oman Trading Establishment LLC
Muscat
01.2015 - Current
  • Trained junior sales staff on techniques for improving customer service experience.
  • Utilized CRM software to track leads and manage accounts throughout sales cycle.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Identified customer needs by asking questions and advising on best solutions.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Greeted and assisted customers to foster positive experiences.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Generated reports to summarize sales performance metrics and present findings to management team.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Adjusted sales techniques based on interactions and feedback from customers and peers.
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
  • Trained and mentored junior sales representatives and team members.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Bachelor - Applied Sciences

Nizwa College of Applied Sciences
01-2013

Skills

  • Sales strategy development
  • Price quote preparation
  • Team leadership
  • Employee training
  • Sales reporting
  • Product knowledge
  • Customer service
  • Effective communication

Accomplishments

  • Receiver of the Best Sales Employee Award for the year 2023

References

Dr.Khalid Sultan, Lecturer, Communication study lecturer at Nizwa College of Applied sciences, 03/07/13

Hobbies and Interests

  • Volunteering or Community Service.
  • Team Sports (Football).
  • Mentoring or Coaching.
  • Hiking or Nature Exploration.

Languages

  • Arabic
  • English

Personal Information

  • ID Number: 08453147
  • Title: SALES EXECUTIVE
  • Date of Birth: 11/08/89
  • Gender: Male
  • Nationality: Omani
  • Marital Status: Married

Languages

Arabic
First Language
English
Advanced (C1)
C1

Timeline

Sales Executive

Oman Trading Establishment LLC
01.2015 - Current

Bachelor - Applied Sciences

Nizwa College of Applied Sciences

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AHMED AL KHUSAIBI