Phebe Moses
Operations Executive
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Operations Executive
Oasis Trading And Services
Muscat
08.2023 - Current
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Drove team engagement to achieve aggressive company targets.
- Assigned delegates to manage high volume of e-mails and call transfers.
- Negotiated supplier discounts to improve bottom line.
- Defined strategic goals to drive resource allocation, capability requirements and budgeting activities.
HR Assistant
Elite Events LLC
Muscat
07.2021 - 10.2022
- Reviewed and screened applicant resumes to identify qualified candidates.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Executive Marketing Assistant
Golden Crown Projects & Engineering LLC
Muscat
09.2020 - 08.2021
- Conducted thorough research to construct creative and fresh ideas.
- Used lead generation software to create organized lists of prospective customers.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
HR Executive
Al Shab Al Safy LLC
Muscat
11.2021 - 06.2022
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Directed hiring and onboarding programs for new employees.
- Met with employees annually for progress reviews and performance assessments.
- Structured compensation and benefits according to market conditions and budget demands.
Team Supervisor
Redbull Mobile
Muscat
01.2019 - 08.2019
- Supervised a team of 40 employees, ensuring that all team members were properly trained and had the necessary resources to perform their job duties effectively
- Led regular team meetings and provided regular feedback and coaching to team members, resulting in a 60% improvement in employee satisfaction
- Developed and implemented a team training program that resulted in a 65% increase in employee skills and a % decrease in employee turnover.20
- Successfully managed a team of 40 employees, ensuring that all team members were properly trained and had the necessary resources to perform their job duties effectively.
Exhibition Assistant
Oman Exhibition Center
Muscat
01.2018 - 01.2018
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
Education
MBA - Human Resources Management
Liverpool John Moore's University
Liverpool, UK 01.2022 - 07.2023
IATA Diploma - Tourism And Travel Management
IITC
Mumbai, India 08.2022 - 05.2023
BBA - Business Administration
Waljat College -Birla Institute of Technology
Oman 09.2017 - 07.2020
High School Diploma -
Indian School Muscat
Oman 03.2015 - 05.2017
Skills
Administrative office operations
Records and database administration
Project oversight
Team leadership and supervision
Administrative support
Event Coordination
Organization, prioritizing and multi-tasking
Time management
Employee training and development
Marketing and advertising
Performance Analysis
Recruitment strategies
hobbies
- Reading
- Cooking
- Playing Musical Instruments
- swimming
- Singing
Timeline
Operations Executive
Oasis Trading And Services
08.2023 - Current
IATA Diploma - Tourism And Travel Management
IITC
08.2022 - 05.2023
MBA - Human Resources Management
Liverpool John Moore's University
01.2022 - 07.2023
HR Executive
Al Shab Al Safy LLC
11.2021 - 06.2022
HR Assistant
Elite Events LLC
07.2021 - 10.2022
Executive Marketing Assistant
Golden Crown Projects & Engineering LLC
09.2020 - 08.2021
Team Supervisor
Redbull Mobile
01.2019 - 08.2019
Exhibition Assistant
Oman Exhibition Center
01.2018 - 01.2018
BBA - Business Administration
Waljat College -Birla Institute of Technology
09.2017 - 07.2020
High School Diploma -
Indian School Muscat
03.2015 - 05.2017