Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omer Siralkhatim

Business Administration

Summary

Driven Network Technician recently certified for Interconnecting Cisco Network Devices (ICND-1 CCENT). Demonstrate competency in operation of data networks, LAN switching technologies, IP routing technologies, network device security and troubleshooting. More than 2 years of experience training and developing staff to meet goals for profitability and revenue.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Network Technician

Atad
Muscat
01.2020 - 01.2022
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
  • Identified and immediately resolved issues with network devices.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.
  • Performed necessary maintenance to support network availability.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Supported users both local and by phone with problem resolution and education.
  • Ran cabling and installed data drops for new node installations.
  • Dressed and installed fiber cabling and hardware.
  • Installed patches and performed backups, system builds and image updates.
  • Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
  • Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.

Pest Control Technician

Pest Control Solutions
Muscat, Muscat
01.2016 - 02.2018
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Removed debris such as webs and nests from property to support comprehensive pest control strategies.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
  • Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
  • Factored in current climate and property specifications when preparing and applying chemicals.

Sales Associate

Logiciel IT Solutions
Khartoum, Khartoum
2012.Mar - 2015.Jan
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Recommended accessories and complementary purchases to boost revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained records related to sales, returns and inventory availability.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Provided positive first impressions to welcome existing, new and potential customers.

Education

BBA - Business Administration And Management

Gulf College
Oman
02.2008 - 02.2012

GED -

Moosa Bin Nasseer High School
Oman
01.1998 - 06.2001

Skills

Network configuration

undefined

Timeline

Network Technician

Atad
01.2020 - 01.2022

Pest Control Technician

Pest Control Solutions
01.2016 - 02.2018

Sales Associate

Logiciel IT Solutions
2012.Mar - 2015.Jan

BBA - Business Administration And Management

Gulf College
02.2008 - 02.2012

GED -

Moosa Bin Nasseer High School
01.1998 - 06.2001

Similar Profiles

CREATE PROFILE
Omer SiralkhatimBusiness Administration