Nazar Elshareef
Dubai
Summary
Driven Retail Manager with more than 4 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Inma Technology
09.2018 - Current
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
Regional Retail Manager
Zain KSA
01.2016 - 07.2018
- Responsible for managing sales team and shops and ensure that have tools, support and resources needed to set them apart from the competition
- Achieving the full KPI target (Sales Target, Audit report, Learning system, and Mystery shopper)
- With experience for more than 8 years in this field.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Exhibited excellent people skills during interaction with employees and customers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Working with store incharge to manage stock.
- Enhance and Maintain Operational Standards
STORE MANAGER
Zain KSA
01.2015 - 01.2016
- Complete store operation requirement by scheduling and assigning employees, following up in work result, maintains store staff by recruiting, selecting, orienting and training employees
- Reporting to area manager, and work with duty manager to manage the shop and achieving the KPI target.
DUTY MANAGER
Zain KSA
01.2014 - 01.2015
- Managing the shop and employees, making sure
SALES AGENT
Zain KSA
01.2013 - 01.2014
- Customer services and sales counter in Zain shop, buying pre, post and data simcard
- Installing services, pay bills and help the customer to fix their issues, reporting to duty manager and achieving the sales target and KPI.
CUSTOMER SERVICE
Alharameen Bookshop
01.2010 - 01.2013
- Helping customer to print their documents, make a design for schools and universities, make research for schools and universities students
- Computer manager for the bookshop and responsible for internal network.
CUSTOMER SERVICES
Muhajer Travel Agency
01.2007 - 01.2010
- Helping customers for tickets and vacations.
Education
MCP -
Microsoft
01.2009
TELECOM ENGINEERING - undefined
Sudan University for science and technology
01.2006
Skills
- Excellent Communication Skills
- Achieving KPI
- Store Operations
- Competitor Analysis
- Operational Efficiency
- Sales Analysis
- Staff Management
- Strategic Selling
- Social Media Marketing
- Online Marketing
Languages
ARABIC
ENGLISH
Awards
- BEST SALES IN SOUTHERN REGION, Zain KSA, 2014, I achieved best sales in Zain telecom in 2014, with my team as I was a duty manager.
- Best Store Manager, Zain KSA, 2015, We had best sales in southern region for second year.
References
- MOHAMED AZAB, Head Of Retail, SouthWind Co.Ltd, +966 592000017, mohammedazab@southwind.com.sa, Riyadh - KSA
- MURAD MUSTAFA, Police, Ajman Police, +971 502226371, rodyone@gmail.com, Ajman
Timeline
Business Development Manager
Inma Technology
09.2018 - Current
Regional Retail Manager
Zain KSA
01.2016 - 07.2018
STORE MANAGER
Zain KSA
01.2015 - 01.2016
DUTY MANAGER
Zain KSA
01.2014 - 01.2015
SALES AGENT
Zain KSA
01.2013 - 01.2014
CUSTOMER SERVICE
Alharameen Bookshop
01.2010 - 01.2013
CUSTOMER SERVICES
Muhajer Travel Agency
01.2007 - 01.2010
MCP -
Microsoft
TELECOM ENGINEERING - undefined
Sudan University for science and technology
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