Hi, I’m
NARESH AMBOJI
Ruwi
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Summary
Catering Manager/Camp Boss Profile Committed to utilizing skills to further the mission of a company. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. A strong leader who works well under pressure and exudes positivity. Approached each day and unique challenges with enthusiasm, patience, and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
years of professional experience
Work History
OXY -Occidental Petroleum , Mukhaizna
Camp Boss
2022.01 - Current (2 years & 8 months)
Job overview
- Monitored participation in recreational activities to provide assistance to participants.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Prepared reports for management regarding status and progress of recreational activities.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Handled food with sanitation and safety in mind
- Enforce Health and Safety regulations and ensure camp is safe environment for all.
- Responsible for entire camp work force of 300 Guests and 25 Staffs, maintaining documents related to Camp, Stores, Mess, and laundry
- Manage Guest accommodation which involves cleaning, maintenance occupancy in the camp, safety & security
- Ensure discipline in camp
- Report workers staying in camp/not reporting to duty on daily basis to Clean along with valid reason on each case
- Daily camp checking, camp total details, daily reports & monthly reports sent to HR department
- Handle all Location of rooms for new coming workers
- Keeping updated records of all Guests staying in accommodation
- Handle immediate first aid and inform doctor in case of emergency
- Carry out daily, weekly, and monthly duties as laid out by Company and below detailed
- Fill and keep record of administrative forms in accordance with Company rules
- Manage team of expatriate's staff working at camp and increase his motivation
- Supervise and take part to training of staff, according to rules of HSE, Food Hygiene and Safety, HACCP, etc.
- Responsible for requests made to warehouse, stocking, and stock checking in addition to cost control reporting according to rules made by Company, always ensuring minimum stock quantity for each item
- Responsible for cold and dry stores in location
- Monthly Inventory with reported expiry date of all products
- Duly signed by Client or his Representative
- P.O.B
- Duly signed by Client or his Representative
- Keep record and recap of weekly menu agreed with Client, duly signed by Client and Camp Boss, and sent to main office, with all documents
- Responsible for effective cleaning of kitchen and all its corresponding areas, dining area, and stores, in accordance with food Hygiene and Safety rules
- Supervise preparation of all meals and ensure that menus established are being adhered to
- Ensure that all food, products, and merchandise are in conformity with Company standards
- Ensure that delicate part of t fridge is dedicated to sample foods which must be kept for 72 hrs.
- In accordance with Company procedure
- Ensure that all staff, Local and Expatriates, wear PPE, clean uniforms always and that t food handling staff always wear disposable hand gloves and hats, not only during service
- Ensure that housekeeping of accommodation should be carried out in line with reviewed standards, every day and whenever required
- Carry out regular inspections of accommodation, common areas, dining area, stores (dry and cold rooms) to ensure that cleaning and maintenance work have been carried out in accordance with Company and CLIENT rules
- It is compulsory to be always present on food line during meal service as this is essential element of my duty
- Developed and monitored safety policies and procedures to facilitate safety of participants
- Trained staff members on conducting events and following safety procedures
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Ministry Of Health Sinaw -Renaissance Service , Sinaw
Catering Manager
2020.11 - 2021.12 (1 year & 1 month)
Job overview
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Worked with chefs to plan menus according to client needs and budgets.
- Oversaw food preparation and monitored safety protocols.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities
- Monitor Food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in acceptable Manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Maintain food and equipment inventories and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
- Order and purchase equipment and supplies
Ministry Of Health -Hosptal Renaissance Service , Saham
Site Supervisor
2019.01 - 2020.11 (1 year & 10 months)
Job overview
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Resolved issues between employees and customers using company policies.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities
- Monitor Food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in acceptable Manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Maintain food and equipment inventories and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
- Order and purchase equipment and supplies
Khoula Hospital-Ministry of Health- Renaissance Service , Muscat
Store In Charge
2015.02 - 2018.11 (3 years & 9 months)
Job overview
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments
- Develop and document standard and emergency operating procedures for receiving handling, storing, shipping, or salvaging products or materials
- Keep record of sales and restock store accordingly
- Ensure that store is kept clean and organized
- Mediate any confrontations
- between staff and clients, and de-escalate situation
- Follow all standards for issuing and receiving stock within store's area of operation
- Monitor and take inventory on regular basis to compile orders based on par levels or needs
- Maintain clear and organized records to ensure all reports and invoices are filed and stored properly
- Responsible to verify all goods arrived as per agreed purchase, delivery note and agreed quantity has been received
- Responsible for storage of both food & beverage and operational stock
- Responsible for day-to-day ck on storage facilities of upkeep and hygiene
- Refuse acceptance of damaged, unacceptable, or incorrect items
- Ensure all store requisitions are signed by concerned Department Heads (HOD's) and approved by FC/GM depending upon industrial catering hospitality operations procedure
- Speak with others using clear and professional language
- Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures
- Conduct inventory audits to determine inventory levels and needs
- Assist Accounts Payable Clerk / payable assistant in finding out any cost discrepancy
- Complete requisition forms for inventory and supplies
- Extend all requisitions daily and update inventory management software/system ERP
- Work closely with Purchasing to order and receive items and equipment
- Troubleshoot any vendor delivery issues and oversee/follow up on return
- Verify and track received inventory and complete inventory reports and logs process
- Perform any other duties as assigned by management or supervisors
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Process paperwork for new employees and enter employee information into payroll system
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records
- Compute wages and deductions and enter data into computers
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records
- Process and issue employee paychecks and statements of earnings and deductions
- Keep track of leave time, such as vacation, personal, and sick leave, for employees
- Compile employee time, production, and payroll data from time sheets and other records
- Distribute and collect timecards each pay period
- Issue and record adjustments to pay related to previous errors or retroactive increases
- Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions
- Keep informed about changes in tax and deduction laws that apply to payroll process
- Conduct verifications of employment
- Complete time sheets showing employees' arrival and departure times
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Supervise work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
Rustaq Hospital ministry of Health, Rustaq
Storekeeper
2013.11 - 2014.09 (10 months)
Job overview
- Received, merchandised and arranged all shop items for visual display.
- Documented shipping and receiving records to confirm receipt of orders.
- Used ERP Software to prepare purchase requisitions for replacement of stock.
- Received product shipments and organized in stockroom storage area.
- Kept sales receipts and maintained accounting records.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Take delivery of all incoming materials and reconcile with purchase orders
- Track, document, and resolve any discrepancies on received order
- Ensure accuracy of facility's inventory system by updating records of physical inventory totals, receipts, adjustments, and returns
- Manage inventory/supplies and ensure they are within established minimum and maximum levels
- Keep up-to-date records of receipts, records, and withdrawals from stockroom
- Responsible for stock rotation and coordinate disposal of surpluses
- Manage supplier relations and database as well as maintain high ethical relationships both internally and externally
- Create purchase orders and utilize purchasing card to perform low-value procurement activities
Nizwa Hosptal ministry of Health, Nizwa
Supervisor of Operations
2012.11 - 2013.12 (1 year & 1 month)
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Maintain high levels of record keeping e.g
- Ordering supplies in and monitor stock control to establish accuracy of costs are within budget
- Monitor stock control and ordering records to establish accuracy of costs are within budget
- Identify staff performance
- Identified and resolved unauthorized, unsafe, or ineffective practices
Masirah Hospital-Ministry Of Health, Iland Masirah
Supervisor - Catering
2012.03 - 2012.11 (8 months)
Job overview
- Assist with delegation of day-to-day responsibilities to Catering team, to produce and deliver high quality and cost-effective service of food
- Support House Manager to ensure staff are meeting customer needs, booking demands and maintain high levels of catering provision to budget
- Operate and control food related service, providing interesting and innovative menus, which are value for money
- Monitor quality of food, portion control and preparation for dietary provisions and delivery of food service
Al Nahda Hospital/ , Ruwi
Supervisor
2012.04 - 2012.08 (4 months)
Job overview
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives, and communication goals.
Al Nahda, Ruwi
Food Waiter
2011.05 - 2012.03 (10 months)
Job overview
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Provide perfect service experience for restaurant patrons
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions, and make menu recommendations
- Serve customers in accommodating manner
- Apply positive suggestive sales approach to guide guest
- Pre-bus tables: maintain table cleanliness, bus tables, remove dirty plates
- Look for ways to avoid waste and limit costs
- Assist in keeping restaurant clean and safe
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
- Process payments of food and drink orders with cash register
- Coordinate with kitchen staff to deliver accurate food orders
Education
Telanagana Univesity , Hyderbad
Bcome Computers from Bcome
03.2010
Skills
- Shipment Preparation -Food Service Standards
- Contamination Prevention-Active Listening
- Ingredients Measuring-Daily Logs
- Collaborative Relationships.Time Management.Food Handling
- Inventory and Supply Management.Food Presentation
- Cooking Procedures.Surface Cleaning.Dish Preparation
- Company Quality Standards.Disciplinary Action.Customer Service
- Quality Assurance and Control.Camp Operations.Proper Storage Procedures
- Dietary Restrictions.Safe Work Practices.Sanitizing Requirements.Work and Task Assignment
- Microsoft Word.Food Challenges.Administrative Leadership.Improvement Plans
- Group Discussions.Teamwork and Collaboration.Facility Operations
- Multi-Tasking Skill.Customer Satisfaction.Camper Supervision.
- Computer Proficiency.Kitchen Operations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Camp Boss
OXY -Occidental Petroleum
2022.01 - Current (2 years & 8 months)
Catering Manager
Ministry Of Health Sinaw -Renaissance Service
2020.11 - 2021.12 (1 year & 1 month)
Site Supervisor
Ministry Of Health -Hosptal Renaissance Service
2019.01 - 2020.11 (1 year & 10 months)
Store In Charge
Khoula Hospital-Ministry of Health- Renaissance Service
2015.02 - 2018.11 (3 years & 9 months)
Storekeeper
Rustaq Hospital ministry of Health
2013.11 - 2014.09 (10 months)
Supervisor of Operations
Nizwa Hosptal ministry of Health
2012.11 - 2013.12 (1 year & 1 month)
Supervisor
Al Nahda Hospital/
2012.04 - 2012.08 (4 months)
Supervisor - Catering
Masirah Hospital-Ministry Of Health
2012.03 - 2012.11 (8 months)
Food Waiter
Al Nahda
2011.05 - 2012.03 (10 months)
Telanagana Univesity
Bcome Computers from Bcome
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