NARENDRA KUMAR SINGH

▪︎Process and evaluate vehicle and business loan applications, ensuring accurate documentation and adherence to compliance standards.

▪︎Conduct comprehensive credit analysis to access applicant credit worthiness and mitigate potential risks.

▪︎Conducting weekly dealer visits to foster long-term relationships.

▪︎Ensure customer grievances resolve promptly.

▪︎Elevated average branch business achievement from OMR 150k to OMR 450k.

• Oversaw daily operations of the branch.
• Enhanced engagement with existing clients.
• Worked alongside sales team to secure ongoing business from established clients.
• Overseeing client requirements and offering appropriate products.
• Completed business deals with new clients efficiently.
• Addressed client concerns in a timely, proficient manner.
• Consistently exceeded satisfaction benchmarks with our offerings.
• Coordinated seamless delivery process of newly purchased vehicles.
• Reliably fulfilled objectives in specified time frames.
• Conducted morning briefings, guaranteeing teams followed standard operating procedures (SOPs).
• Handled inquiries from walk-ins, phone calls, website, and outdoor events.
• Coordinated daily branch report delivery to head office.

• Handled incoming inquiries and managed showroom activities.
• Presented key aspects and benefits of vehicles.
• Conducting objection management and negotiating prices.
• Managed deal processing and streamlined vehicle delivery procedures.

• Successfully initiated contact with potential clients via cold calling.
• Scheduled discussions with potential customers.
• Highlighted features of online products.
• Effectively managed of quotations, negotiations and finalizing the deals.
• Maintained regular post-sales communication with customers for relationship building.