Musab Ghalib alkiyumi

• Efficiently executing sales procedures, including welcoming customers, providing information, preparing quotations, negotiating, and closing deals.
• Supporting administrative tasks by documenting transactions, preparing reports, and organizing schedules and meetings.
• Delivering exceptional customer service by responding to inquiries, resolving issues, and following up on customer requests to ensure satisfaction.
• Working within a call center environment, engaging with customers via phone, email, or live chat.
• Directly interacting with customers to ensure a seamless experience, offering suitable recommendations, and building strong relationships to enhance customer loyalty.
• Contributing to marketing activities, including product promotion, content creation, and market trend analysis to improve sales strategies.

I have participated in several workshops, including the Supply Chain Planning and Forecasting Workshop , the LinkedIn Workshop , the Supplier Relationship Management Workshop , and the Supply Chain Efficiency Improvement Workshop . Additionally, I took part in a field visit to Sohar Port , where I learned about Sohar Mills Company and Arkan Sohar Logistics Company .

receive goods, store goods, and also dispense them. Through training, I mastered how to use the system used in the company, which is the AWER system, and I gained experience in dealing with suppliers and customers through the customer service department.

Ministry of Health / General Directorate of Medical Supplies, and each department has tasks that it receiving, storing, and dispensing, receiving from the supplier, then storing it, dispensing it, then distributing it in various health centers in the local country, and also the Purchasing, Quality Control, and Financial

got a lot of ideas related to entrepreneurship through attending a week-long training workshop, which included a lot of financial and practical ideas in the local economy sector

banking information through my presence in this program, including visiting departments and branches, work in each department through lectures given by many executive managers. In the purchasing department, deal with suppliers and purchase banking and office supplies , write official emails to external and local suppliers, enter supplier data on the site, and how to create a purchase order.