Muhammad Asif Zafar
Sr. Technical Engineer
Muscat,MA
Summary
IT MANAGEMENT PROFILE Snapshot: Seasoned IT professional with 17+ years of experience across diverse organizational domains. Currently functioning as Sr. Technical Engineer OBM, seeking challenging managerial assignments with a reputed organization. DR Implementation Physical to Virtual Server Migration BCP Site implementation File Server Migration Email security and spam solution upgrade Team member of Storage, Network, Database, Network cable structure, CCTV migration and implementation. Working with Auditors and Security team to remove the vulnerabilities, Central Bank notice implementation, VAPT points logged by auditors to mitigate infrastructure environment risk. Skilled in Business Analysis, Data Integration & Migration, Requirements Analysis, Software Testing/ Implementation, Business Architecture Industry expert having keen understanding of Project / Client Requirements coupled with hands-on exposure in handling all phases of Project / Program Life Cycle Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives
Overview
12
12
Certifications
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Sr. Technical Engineer
OBM – Oman
01.2020 - Current
- Onwards Projects:.
- Setup and configure Commvault in Awasr including the backup policies.
- Install and configure SRM for Awasr project for VM replications.
- Install, configure and migrate Exchange 2019 for Target LLC as successfully migrate all user from Exchange 2013 to Exchange 2019 environment without any down time.
- Completed P2V project with MOAF (Ministry of Agriculture and Fisheries in Oman) for migration the Physical Servers to VMWare environment.
- Completed project for Target Construction (Oman) to migrate the Exchange 2013 infrastructure to Exchange 2019.
- Setup and configure Site Recovery Manager (Vmware) for Awasr.
- Working on migration project of Windows infrastructure including Active Directory, Exchange server, WSUS, SCCM, File Server, DHCP, DNS etc.
Sr. IT Consultant
WaysInfotech/Wipro, Dubai – UAE
08.2015 - 06.2019
- Function as IT Consultant for Emaar Financial Services and Amlak Finance spearheading the Wipro team in catering to.
- Working experience in Active Directory with DNS and DHCP with high availability.
- VSphere data center from main site as well with DR site managing like backup, cloning, migrating and converting server.
- Managing the email solution on MS Exchange 2010, Mailmarshal with Symantec Messagelab.
- Internet browsing solution with MS TMG, UAG and Websense.
- Coordinating with guide the network, desktop and IT Helpdesk team on operation issues.
- Managing the Antivirus solution with Symantec EndPoint protection, Trend Micro Antivirus and IMSS.
- Manage to work on Blackberry services, Hyper V, MS Lync services.
- Working with WIPRO offshore team to manage all critical services like storage, network, solaris, Netbackup and windows server operations.
- PKI generation for exchange server and implement generated with digicert.
- Exchange Server publishing with TMG for outlook web access and outlook anywhere with forefront server.
- Manager File server, OS hardening with windows updates and patching process.
- Manage to work with audit team to close the audit points raised by internal and external auditor.
- New Server deployment on VM and IBM Blade Center servers, Rack servers, Data center operations.
- Projects Upgrade on Exchange 2016 migration project from Exchange 2010 Upgrade domain controller from 2003 to Window 2012 R2.
- Upgrade and migrated file server from Windows 2003 to Windows 2012 on VMWare cluster Coordinate with vendors to migrate the SQL server, Storage and network upgrade/consolidate projects.
IT Consultant
GBM, Dubai – UAE
05.2011 - 07.2015
- Function as IT Consultant for Emaar Financial Services and Amlak Finance spearheading the GBM team in catering to Windows based network, other infrastructure issue on Windows sever, Active Directory, Device Lock, Mailmarshal, Symantec Message Lab, Symantec Endpoint protection and infrastructure application.
- Ensure smooth functioning of Windows infrastructure like Windows 2003, 2008 Server, Exchange Server and ISA /TMG servers.
- Involved in design/ implementation of infrastructure pertaining to day to day operations.
- Work on virtualization, VM management including planning/ implementation of HA for windows based solutions.
- Monitor production environment and render support to Windows based server.
- Draft/ maintain detailed documentations pertaining to Change Management, Release Management, Patch Management and standards.
- Focus on evaluation of security, hardening of infrastructure including management of internal infrastructure.
- Involved in identification/ troubleshooting of issues based on application requirements.
Pakistan ~ Manager Infrastructure
Systems Limited
06.2009 - 03.2011
- Defined/ implemented operational strategies for the Infrastructure department encompassing innovation, planning/ management of projects and resource allocation across Lahore offices for more than 1500 desktop/Laptop on network with more 2000 users working on 24/7 environment.
- Involved in deployment, monitoring, maintenance, development, upgrade and support of IT systems including telecommunications, servers, PCs, operating systems, hardware, software, VOIP devices peripherals and office automation equipment.
- Focused on benchmarking, evaluation, reporting on implemented process improvement initiatives aimed at growth of IT infrastructure and IT systems.
- Set up helpdesk and technical support services for end-users.
- Maintained regular interaction with stakeholders in definition of business and systems requirements for implementation of new technology.
- Prepared/ ensured compliance to budgetary allocations for the IT department.
- Participated in vendor negotiations for IT related procurements.
- Drafted/ ensured compliance to IT policies and procedures for architecture, security, disaster recovery, standards, purchasing and service provision.
- Guided team members in developing requests for proposal.
- Involved in negotiation/ administration of vendor, outsourcer, consultant contracts and service agreements.
- Focused on asset management for IT hardware, software and equipment.
- Managed Microsoft servers like Exchange 2007, Windows 2008, Active Directory, DNS, DHCP, ISA 2006.
- Built/ maintained productive business relationship with the senior leadership team, department heads and end users pertaining to IT activities.
Sr. Network Admin
AOS, Lahore - Pakistan
05.2008 - 05.2009
- Functioned as Situation Manager involved in minimizing business impact owing to unplanned system/ network outages.
- Involved in grooming/ mentoring of technical associates based on business requirements.
- Participated in design/ technology reviews, strategy meetings and brainstorming sessions.
- Focused on implementation of various process improvement initiatives aimed at enhancing productivity/ profitability.
- Evaluated network utilization/ performance trends to develop future requirement strategies/ accommodate corporate traffic growth.
- Rendered support/ ensured operating viability of LAN (Local Area Network)/ WAN (Wide Area Network) both wired and wireless for all hours of operation.
- Reported abnormalities to the Technical Support manager.
- Ensured compliance to SLA parameters with regards to installation, re-installation, upgrade, moves, changes and relocations of software, hardware and network.
- Assisted team members on projects/ special initiatives based on requirements.
Network Administrator
Imperial Soft, Lahore – Pakistan
05.2007 - 05.2008
- Evaluated operational/ network status of networks, implemented measures to rectify technical breakdowns and optimize network connectivity levels.
- Upgraded data system; troubleshot network performance issues for smooth operation of organization networks to maximize performance and availability for users.
- Identified organizational requirements to establish operating procedural standards, recommended IT infrastructure requirements, upgrades to ensure acceptable levels of system enhancement and data recovery plans.
- Evaluated/ recommended network software/ hardware for existing systems, conduct system checks and preventive maintenance.
- Assessed network efficiency, routing traffic using various tools; resolved critical network issues and monitored backups, anti-virus updates & other related technical issues.
- Maintain updated knowledge of latest technological advancements.
System Administrator
Suraj Cotton Mills Limited
12.2005 - 05.2007
- Infrastructure migrated to windows 2000 to Windows 2003 and Exchange 2003.
- Setup the connection between head office to Factory office (Point to point connectivity) Provide server and desktop support to all offices.
Pakistan ~ Assistant Network Engineer
Descon Infosys
12.2002 - 12.2005
- Working as LAN Admin and managing the entire windows Server infrastructure containing Windows NT 4 and Windows 2003 Server.
- Managed the server and day to day operations of more than 1100 clients in the network and lead the technical team of desktop support and helpdesk.
- Project: Upgrade the infrastructure from Windows NT 4 to Windows 2003 and Exchange 5.5 to Exchange 2003.
- Worked in Habshan UAE for 3 months as on site engineer provide support for servers and desktop.
Education
Master of Science - IT
PUCIT - Punjab University College of Information & Technology
Lahore 02.2006 - 01.2008
Skills
Migration of Exchange services
undefinedCertification
PMP (Project Management Professional)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- ACADEMICS
Timeline
Sr. Technical Engineer
OBM – Oman
01.2020 - Current
Sr. IT Consultant
WaysInfotech/Wipro, Dubai – UAE
08.2015 - 06.2019
IT Consultant
GBM, Dubai – UAE
05.2011 - 07.2015
Pakistan ~ Manager Infrastructure
Systems Limited
06.2009 - 03.2011
Sr. Network Admin
AOS, Lahore - Pakistan
05.2008 - 05.2009
Network Administrator
Imperial Soft, Lahore – Pakistan
05.2007 - 05.2008
Master of Science - IT
PUCIT - Punjab University College of Information & Technology
02.2006 - 01.2008
System Administrator
Suraj Cotton Mills Limited
12.2005 - 05.2007
Pakistan ~ Assistant Network Engineer
Descon Infosys
12.2002 - 12.2005
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