Summary
Overview
Work history
Education
Skills
Websites
Certification
Custom
Languages
Affiliations
References
Timeline
Generic
Mohsin Al-Rasbi

Mohsin Al-Rasbi

Muscat,Oman

Summary

Dedicated professional with extensive expertise in customer service, reception management, and administrative support. Demonstrates exceptional communication skills, strategic planning abilities, and a positive outlook. Adept at multitasking, problem-solving, and maintaining composure under pressure. Proficient in Google Workspace and G Suite, with a strong understanding of hospitality standards and VIP guest experience. Multilingual with a professional attitude and appearance, committed to delivering high-quality service and enhancing operational efficiency. Career goal: to leverage skills in a dynamic environment that values excellence and growth.

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Dedicated [Job Title] with [Number] years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Front Desk Intern

Mandarin Oriental
Muscat, Oman
11.2024 - 01.2025
  • Supported front desk team by handling guest check-ins/outs, managing reservations, and addressing guest needs.
  • Awarded "Employee of the Year 2024" for outstanding performance and dedication during the internship

Receptionist Trainee

National Hospitality Institute (NHI)
Muscat, Oman
06.2024 - 01.2025
  • Completed 6 months of training in front desk operations and customer service.
  • Gained hands-on experience in managing guest check-ins, phone inquiries, and daily administrative tasks.

Cashier

Nesto Hypermarket
Muscat, Oman
12.2023 - 03.2024
  • Managed cash register, balanced till, and assisted customers with product inquiries and purchases.

Cashier

Lulu Hypermarket
Muscat, Oman
12.2022 - 12.2023
  • Processed transactions accurately and efficiently, managing high-volume customer interactions.
  • Provided exceptional customer service, ensuring a positive shopping experience.

Education

Higher National Diploma -

National Hospitality Institute
Muscat, Oman
06.2024 - 01.2025

Skills

  • Customer Service
  • Reception Management
  • Communication
  • Administrative Support
  • Multitasking
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Strategic planning
  • Upselling
  • Google Workspace
  • Multilingual
  • Ordering office supplies
  • Patience and composure
  • Filing system design
  • Billing experience
  • Positive outlook
  • Good judgement
  • Hospitality standards
  • VIP guest experience
  • Meeting arrangements
  • Active listener
  • Professional appearance
  • G Suite knowledgeable
  • Professional attitude
  • Clean and neat
  • Flexible

Certification

Employee of the Year 2024, Mandarin Oriental, Muscat, Oman, Recognized for exceptional performance and commitment during internship.

Custom

Available upon request.

Languages

Arabic
Proficient (C2)
English
Proficient (C2)
French
Advanced (C1)
Swahili
Intermediate (B1)
Italian
Elementary (A2)

Affiliations

  • Guitarist

References

References available upon request.

Timeline

Front Desk Intern

Mandarin Oriental
11.2024 - 01.2025

Higher National Diploma -

National Hospitality Institute
06.2024 - 01.2025

Receptionist Trainee

National Hospitality Institute (NHI)
06.2024 - 01.2025

Cashier

Nesto Hypermarket
12.2023 - 03.2024

Cashier

Lulu Hypermarket
12.2022 - 12.2023
Mohsin Al-Rasbi