High School Diploma -
Al Manhal Private School
Matrah- WADI AL KABEER2021-05
MOHAMMED MANSOOR AL BALUSHI
Muscat
Summary
- I worked in the customer service department at Aramex, where I gained experience in dealing with customers, processing orders, and tracking shipments.
- I spent three months working in Aramex's Customer Service Department, handling customer inquiries, tracking shipments, resolving issues directly, and coordinating with internal teams to ensure efficient service delivery This experience contributed to developing my skills in communication, teamwork, time management, and problem solving Working within a team in a fast-paced, customer-oriented environment.
Education
Skills
- Customer service
- Effective communication
- Work under pressure
- Teamwork
- Tact and flexibility
Languages
Arabic
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Turkish
Intermediate (B1)
B1
BALUSHI
Proficient (C2)
C2
Affiliations
- I believe in the importance of a work-life balance, and I maintain a healthy lifestyle through swimming and fitness, which positively impacts my work performance and enhances my focus and ability to contribute.
Accomplishments
- Achieved 95% customer satisfaction within 3 months at Aramex, exceeding the target by 10%.
My view of success
- Through my experience in the Customer Service Department at Aramex, I learned the importance of listening attentively, being patient, and working as a team to deliver outstanding innovation. I am constantly engaged in self-learning and strive to be an effective contributor to a work environment that values effort and provides opportunities for growth I believe that customer service is more than just answering inquiries, but rather an opportunity to build trust with the customer and leave a lasting positive impression. I constantly strive to develop myself professionally and personally, to become a model of providing both professional and humane service. I aspire to work in an environment that stimulates growth, values initiative, and supports team spirit.
Timeline
High School Diploma -
Al Manhal Private School