Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Husnie Juma

Muscat

Summary

Dynamic IT Manager with over 15 years of experience leading technology strategy, infrastructure development, and cross-functional teams across diverse industries. Proven track record in managing large-scale IT operations, implementing enterprise systems, and delivering cost-effective technology solutions that align with business goals. Skilled in team leadership, IT project management, cybersecurity, cloud infrastructure, and vendor negotiations. Adept at driving digital transformation initiatives and ensuring system reliability, security, and scalability. Committed to continuous improvement and innovation to support organizational growth and efficiency.

Overview

21
21
years of professional experience

Work History

IT Manager

Arabian Training & Safety Academy
09.2012 - Current
  • Led and managed end-to-end IT operations, infrastructure, and service delivery for the organization, ensuring alignment with business goals and continuity of critical systems.
  • Planned and implemented IT strategies, policies, and systems that supported business growth and operational efficiency.
  • Oversaw the deployment, monitoring, maintenance, upgrade, and support of all IT systems, including servers, networks, hardware, and software.
  • Directed IT projects, including system upgrades, cloud migrations, cybersecurity enhancements, and ERP implementations, from planning to completion.
  • Managed and mentored cross-functional IT teams, fostering a collaborative environment and driving performance through clear objectives and KPIs.
  • Ensured cybersecurity compliance and data protection through regular audits, system hardening, and employee training programs.
  • Negotiated and managed vendor contracts, procurement, and service-level agreements (SLAs) to ensure cost-effectiveness and high service quality.
  • Collaborated with department heads and executive leadership to assess IT needs and deliver tailored solutions that supported strategic objectives.
  • Developed and managed the IT budget, optimizing resources while minimizing downtime and reducing operational risk.

IT Manager

A&A for Urban Development Co.LTD
06.2006 - 08.2012
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

Computer Engineer

Arizona for Roads & Bridges
05.2004 - 07.2005
  • Standardized installation policies to streamline efforts and shorten task completion times.
  • Led software development in multi-application, multi-server, and hosted environments.
  • Determined scope, dependencies, and milestones for development projects.
  • Presented technical concepts during client meetings, effectively communicating complex ideas to non-technical audiences.

Education

B.Sc(Honor) - Computer Engineering

College of Technical Sciences
Khartoum - Sudan
07-2004

Skills

  • IT infrastructure
  • Cybersecurity best practices
  • Operating system management
  • IT risk management
  • Server monitoring
  • Server configuration
  • Network systems installation
  • Hardware and software monitoring
  • Wireless networking
  • Router configuration
  • Network security
  • Server management

Timeline

IT Manager

Arabian Training & Safety Academy
09.2012 - Current

IT Manager

A&A for Urban Development Co.LTD
06.2006 - 08.2012

Computer Engineer

Arizona for Roads & Bridges
05.2004 - 07.2005

B.Sc(Honor) - Computer Engineering

College of Technical Sciences

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Mohammed Husnie Juma