Experienced professional seeking challenging position in a professional organization to develop skills in alignment with company goals. Highly focused and ambitious individual dedicated to achieving success. Believes in abilities and strives for progress by applying analytical skills to fullest potential.
Overview
20
20
years of professional experience
Work History
Public Relation Officer
Embassy of India, Muscat
01.2011 - Current
Mediated with Arabic-speaking employers on behalf of Indian workers and housemaids for matters related to repatriation and pending salaries.
Acted as a liaison with immigration officers to facilitate the resolution of Indian workers' cases.
Provided interpretation and liaison support for Indian workers and housemaids at Primary Court offices.
Assisted Indian workers during hearings and proceedings at Ministry of Labour, Oman.
Accompanied Indian workers to police stations to follow up and enquire about their legal cases.
Visited hospitals to check on Indian patients and ascertain the condition of admitted individuals or deceased cases at mortuaries.
Handled high-profile cases involving ministers and social media (Twitter) complaints.
Performed protocol duties at the airport for dignitaries and official delegations.
Managed Open House grievance cases conducted in the presence of the Ambassador.
Handling Embassy Email and providing prompt replies.
Trained junior team members in various aspects of public relations management, cultivating talent within the department.
Receptionist
M/s. Martin Reinhardt Estate Agents
11.2005 - 06.2006
Handled daily administrative tasks including paperwork, document management, and general office organization.
Supported office staff by managing incoming faxes, distributing correspondence, and maintaining smooth communication flow.
Acted as the first point of contact for clients and agents, addressing inquiries and fulfilling time-sensitive requests efficiently.
Provided front-desk support and maintained a professional and welcoming environment for visitors and callers.
Key Responsibilities:
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Education
Diploma - Business Administration
SOUTH BANK COLLEGE LONDON
London U.K
2007
Board of intermediate -
St. Paul`s Junior College
Hyderabad
07.2000
Secondary Education
St. Zeba High School
Hyderabad
06.1998
Skills
Excellent written and communication skills
Ability to deal with people diplomatically
Ability to work hard and to complete the responsibilities on time
Good at exhibiting the leadership qualities when required