Mohammed Alokour

· Replying to clients inquires

· Managing client's portfolio and preparing client's reports

· Handling daily operations related to filing new trademarks and patent applications

· Preparing trademarks renewal applications in addition to the official search applications

· Filing of new trademarks and patent application in Oman

· Preparing the payment application for patent annuities

· Managing high volume of hard and soft copies of original documents and submitting the same to TMO as needed

· Keeping up with various deadlines including (trademark and patent priority dates, trademarks renewal due date and patent annuities)

· Sending notice of filing to clients Monitoring the records of published trademarks and sending notice of publication to clients

· Sending to clients notices of decision once issued by TMO and providing them with advice in respect of the same including (association of trademarks, submission of documents and disclaimers)

· Attends to translation of legal documents

· Prepare and file official application of Recordalsincluding (Change of name/address, Assignments, Mergers, Amendments of trademark logo and amendment of goods)

· Attends to the translation of goods from English to Arabic

· Issue invoices and send the same to clients for settlement in addition docketing the invoices in clients portal

· Follows up on the settlement of outstanding invoices

· Sending Registration and renewal certificates to the clients

· Correcting the issued certificates if needed

· Completes projects as assigned by the manager

· Replying to client inquires

· Docketing the clients emails and inquires and creating new jobs on IPMS

· Monitoring the records of published trademarks

· Managing Client's portfolio and preparing client's reports

· Keeping up with trademarks priority deadlines

· Updating SAIP website after verifying the correct filing particulars

· Sending registration and renewal certificates to clients and updating their portals if needed

· Submitting tickets to SAIP to correct the certificates and their records

· Conducting trademark in-house search

· Preparing the payments of the Final Registration fees and monitoring the payment deadlines

· Prepare and file new trademark applications

· Complete the client status reports and providing them with the accurate details

· Attends to the translation of legal documents

· Follows up on the settlement of outstanding invoices

· Completes projects as assigned by the manager

· Handling phone calls and answering clients enquires

· Setting up training rooms

· Following up with training registrations and sending courses material

· Creating training invoices and following up with the payments

· Creating Certificates and sending a Survey to each delegate

· Creating each customer membership yearly renewal invoice and sending the communication emails for EFQM Middle East and EFQM Brussels Members

· Following up with the members invoices and making sure that the payment is received before the renewal date

· Creating Membership Certificates

· Replying to training and membership inquires

· Following up with each month Outstanding's

· Management of office equipment

· Organizing, arranging and coordinating meetings; Providing Assistance to co-workers whenever needed.

• Arrange Booking and Scheduling events dates
• Dealing with high end and five star hotels and venues
• Client Relationship Management
• Social Media accounts management
• system developing and technical support
• Reporting to Business Owner
• Payment Collection
• Coordinating with governmental entities.

• Handling phone calls, selling vouchers, help customers in finding a shop.