Mohammed Ali Mahad Al-Amri
.
Mirbat
Summary
Experienced in network security, technical support, and network management, I am applying for a position within Awasr, one of the leading internet service providers in Oman and a globally awarded provider of the fastest internet in the country. With certifications from Cisco Academy and completion of a Business Management Skills course accredited by the Ministry of Labour in Oman and GSE2x: Leaders of learning from Harvard University, I have a strong understanding of both the technical and business aspects of the role. I am dedicated to customer satisfaction, network security excellence, and providing optimal technical solutions to address future challenges.
Overview
7
7
years of post-secondary education
4
4
Certifications
2
2
Languages
Education
Advanced Diploma - Information Security
University of Technology And Applied Sciences
Salalah, Oman 02.2018 - 01.2025
Skills
- Network Security and Protection
- Cisco Technologies Expertise
- Technical Support and PC Maintenance
- Wireless Network Design and Configuration
- Problem-Solving and Customer Interaction
- Customer Relationship Management
- Negotiation and Conflict Resolution
- Cross-Functional Team Collaboration
- Flexible and adaptable
- Friendly, positive attitude
Certification
Business Management Skills Course, Ministry of Labour, Oman
Notable Projects
- Designed a secure home network using Cisco devices and implemented best security practices.
- Developed a technical support simulation to provide customer-centric solutions.
Timeline
CCNA: Switching, Routing, and Wireless Essentials, Cisco Academy
09-2022
GSE2x: Leaders of learning from Harvard University
06-2022
IT Essentials: PC Hardware and Software, Cisco Academy
07-2020
Business Management Skills Course, Ministry of Labour, Oman
05-2018
Advanced Diploma - Information Security
University of Technology And Applied Sciences
02.2018 - 01.2025
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