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Mohammed Al Baloushi
Investor Service Specialist
Suhar,Batinah North
Summary
Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Investor Services Representative
Madayn
Suhar, Al Batinah North
11.2018 - Current
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Prepared contracts and related documentation according to strict standards.
- Offered competitive commercial banking solutions and retail financing options.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Continuously assessed current reporting techniques and developed improvements to boost accuracy.
Receptionist
Butterfly Hotel
Sohar, North Al Batinah
03.2016 - 10.2017
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated cl
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Compiled information from files and research to satisfy information requests.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor Of Administrative Studies - Business Management
Sohar University
Sohar 02.2020 - 06.2022
Diploma - Management
Sohar University
Sohar 09.2016 - 06.2018
Diploma - Marketing
Shinas College of Technology
Shinas 09.2011 - 12.2014
Skills
MS Office Word, Excel, Power point
Marketing skills
Communication skills
Investor relations
Teamwork and Collaboration
Planning and Coordination
Written Communication
Interests
Learning new things
Timeline
Bachelor Of Administrative Studies - Business Management
Sohar University
02.2020 - 06.2022
Investor Services Representative
Madayn
11.2018 - Current
Diploma - Management
Sohar University
09.2016 - 06.2018
Receptionist
Butterfly Hotel
03.2016 - 10.2017
Diploma - Marketing
Shinas College of Technology
09.2011 - 12.2014