Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Mohammed AAL-Manaa

Muscat,Sultanate of Oman

Summary

Highly skilled IT and cybersecurity professional with extensive expertise in firewalls, SIEM systems, TCP/IP, protocol analysis, and vulnerability assessments. Proficient in incident response, forensic analysis, risk management, and security policy development, with a strong focus on mitigating insider threats and handling malicious code. Adept at managing Windows OS, Office 365, hardware configuration, and server monitoring, alongside advanced capabilities in backup and restore processes, software installation, and network permissions. Demonstrates exceptional problem-solving, decision-making, and conflict resolution skills, complemented by effective communication and collaboration with third-party vendors. Career aspirations include leveraging technical acumen and leadership abilities to drive innovative IT solutions and enhance organisational security frameworks.

Offering strong analytical background with solid problem-solving and critical thinking skills. Knowledgeable about data interpretation, project management, and collaborative teamwork.

Overview

15
15
years of professional experience
2018
2018
years of post-secondary education

Work history

Senior Security Monitoring Analyst (Officer)

Bank Muscat
09.2023 - 07.2025
  • Monitored cybersecurity incidents using NDR, XSOAR, and QRadar.
  • Escalated incidents, conducted forensic analysis, and tracked security policy violations.
  • Managed SIEM health, created incident requests, and maintained detection rules.
  • Collaborated with IT to resolve logging and access issues.
  • Followed up on logged offenses, created trend reports, and updated documentation.
  • Key Knowledge & Skills: Firewalls, SIEM systems, TCP/IP, protocol analysis, Vulnerability assessments, insider threats, malicious code handling, Incident response, forensic analysis, risk management, security policy

Data Center & Infrastructure Officer

Bank Muscat
07.2011 - 09.2023
  • Managed end-of-day processing for core banking systems.
  • Provided support for banking applications, servers, and Unix OS.
  • Administered ATM systems and resolved transaction and timeout issues.
  • Participated in UAT for market apps (Quartz, E-trade) and banking channels.
  • Backed up and restored data (LTO4, LTO6), performed OS installs, resolved AD issues.
  • Monitored and troubleshot digital banking services (ATM, IVR, EDM, Internet/SMS Banking).
  • Used VMware, Prime, and ESB systems for server and transaction monitoring.
  • Managed Control-M job scheduling, user training, hardware/software troubleshooting, and patch rollouts.
  • Supervised junior staff and developed IT documentation.
  • Technical Skills: Windows OS (XP to 10), Office 365, hardware configuration, backup and restore, Software installation, server monitoring, network permissions, Communication with third-party vendors and handling escalated IT issues

IT Trainee

Bank Muscat
08.2010 - 09.2010
  • Exposure to customer service, loan processing, and back-office operations.

Education

Bachelor’s Degree - Information Systems

Gulf College

Diploma - undefined

Higher College of Technology

Certificate Level - undefined

Higher College of Technology

English Language Certificate - undefined

Khimji Training Institute

Secondary School Certificate - undefined

Ruwi Secondary School

Skills

  • Firewalls
  • SIEM systems
  • TCP/IP
  • Protocol analysis
  • Vulnerability assessments
  • Insider threats
  • Malicious code handling
  • Incident response
  • Forensic analysis
  • Risk management
  • Security policy
  • Windows OS
  • Office 365
  • Hardware configuration
  • Backup and restore
  • Software installation
  • Server monitoring
  • Network permissions
  • Communication with third-party vendors
  • Handling escalated IT issues
  • OS Recovery & Formatting
  • Hardware Troubleshooting & Assembly
  • Microsoft Office
  • Visio
  • Project
  • Sound/Video Software
  • Backup Software
  • NetBeans
  • Java
  • VBNET
  • HTML
  • PHP
  • Effective communicator
  • Strong IT and problem-solving skills
  • Teamwork
  • Collaboration
  • Time management under pressure
  • Decision-making
  • Conflict resolution

Custom

Developed a PHP-based hotel booking website, 'Best Hotels in Oman'. Created a VB.NET educational app for teaching children the alphabet. Designed a NetBeans-based retail management app for improving customer service.

Timeline

Senior Security Monitoring Analyst (Officer)

Bank Muscat
09.2023 - 07.2025

Data Center & Infrastructure Officer

Bank Muscat
07.2011 - 09.2023

IT Trainee

Bank Muscat
08.2010 - 09.2010

Diploma - undefined

Higher College of Technology

Certificate Level - undefined

Higher College of Technology

English Language Certificate - undefined

Khimji Training Institute

Secondary School Certificate - undefined

Ruwi Secondary School

Bachelor’s Degree - Information Systems

Gulf College
Mohammed AAL-Manaa