Mohamed Thabet
Muscat
Summary
Highly motivated IT professional with 11 years of experience in delivering robust, scalable technology solutions across various industries. Adept at managing complex projects, troubleshooting technical issues, and implementing cutting-edge technologies to improve business operations. Strong background in software development, systems administration, network management, and cloud computing, with expertise in leading cross-functional teams to deliver high-quality IT services. A quick learner with excellent problem-solving abilities, skilled in optimizing processes, and driving innovation. Committed to continuous learning and staying updated with the latest industry trends and advancements
Overview
12
12
years of professional experience
Work History
Software Project Manager
Qtech (https://qtech.om/)
Muscat, Oman
05.2023 - Current
- Work with stakeholders to define the project goals, objectives, scope, and deliverables.
- Conduct a feasibility study or business case analysis to assess the viability of the project.
- Develop the project charter that formally authorizes the project and defines key details like project objectives, timelines, budget, and key stakeholders.
- Create a comprehensive project plan, covering schedule, resources, scope, cost, risk, and quality.
- Break down the project into smaller, manageable tasks and work packages.
- Assign tasks to team members, provide direction, and foster collaboration to keep the project on track.
- Gather and organize all project-related documents (project plans, reports, test results) for future reference.
- Develop the project schedule, including task durations, dependencies, and milestones using tools like Gantt charts.
- Evaluate change requests to determine the impact on the project timeline, cost, and scope.
- Ensure the team adheres to deadlines, balancing competing demands to keep the project on track.
- Ensure that resources are available and used efficiently across the project to meet deadlines and budgets
- Ability to use Project Management tools like Microsoft Project, Trello and communication tools like Slack, Microsoft Teams,
Software Solution Architect
Qtech (https://qtech.om/)
Muscat, Oman
03.2022 - 04.2023
- Develop a high-level architectural blueprint that includes data flow, system components, services, databases
- Translate high-level designs into detailed technical specifications for developers.
- Define both functional (features) and non-functional (performance, scalability, security) aspects of the solution.
- Ensure all project deliverables have been completed, accepted by stakeholders, and meet quality standards.
- Deep understanding of Angular and the .NET ecosystem, including .NET Core, .NET 5/6/7+, ASP.NET Core, and older versions of the framework.
- Evaluate the feasibility of requirements and suggest technical approaches that align with business goals.
- Collaborate with testing teams, infrastructure teams, and business analysts to ensure the alignment of the architecture with project objectives.
- Support and lead development team.
- Provide guidance and ensure the code quality by conducting regular code reviews.
- Design databases and optimize data access to handle high-volume data efficiently.
- Design RESTful APIs and ensure smooth integration with external systems or legacy systems.
Technical support team leader
Orange Egypt (https://www.orange.eg/)
Cairo, Egypt
01.2021 - 02.2022
- Lead and manage the software support team,
- Work closely with software development teams to track and escalate bugs reported by users, ensuring that critical issues are addressed in future releases
- Provide necessary reports and documentation for internal audits, ensuring the support team adheres to company and regulatory compliance standards
- Developed and implemented support strategies to enhance customer satisfaction and improve overall
service quality. - Oversee the maintenance and troubleshooting of CRM systems that manage customer data, billing records, and interactions.
- Ensure that the support team meets all SLAs, including response times, resolution times, and customer satisfaction targets
- Use monitoring and reporting tools like Kibana, Elastic Search to provide regular updates on software support performance to senior management and other stakeholders
Senior Software Engineer
MSMEDA (https://www.msmeda.org.eg/)
Cairo, Egypt
08.2016 - 12.2020
- Developing, Maintaining A Huge Direct Loan System that handles all processes and workflows for the traditional funding and the Islamic funding.
- Translated wireframes into responsive, pixel-perfect web frontend UIs.
- Checked software for errors and coded updates to fix problems.
- Mentored junior engineers, fostering culture of continuous learning and improvement.
- Developed processes governing software testing, validation and defect resolution.
- Using C#, Asp.net, jQuery, XHTML Ui, Bootstrap, Oracle DB, Crystal Reports.
Software Developer
Rentcentric (https://www.rentcentric.com/)
Cairo, Egypt
03.2013 - 07.2016
- Developing, Maintaining Car sharing software that manage the vehicle rental operation. It was a complete solution for managing vehicles, customers, employees and revenue
- Checked software for errors and coded updates to fix problems.
- Developed processes governing software testing, validation and defect resolution.
- Using C#, Asp.net Web Forms, jQuery, Bootstrap, SQL Server, Crystal Reports.
Education
Bachelor of computers and artificial intelligence - Information systems
Helwan University
Cairo - Egypt /2008 - /2012
Master - Information systems
Helwan University
Cairo /2017 - /2020
Skills
- Strong verbal and written communication skills for managing teams and stakeholders
- The ability to make informed decisions and guide teams to success
- Expertise in identifying risks and implementing mitigation strategies
- Ability to quickly resolve issues that arise during the project lifecycle
- Ability to manage project finances, ensuring that costs are controlled
Publications
Efficency Improvement Approach of Deep Web Data Extraction
Timeline
Software Project Manager
Qtech (https://qtech.om/)
05.2023 - Current
Software Solution Architect
Qtech (https://qtech.om/)
03.2022 - 04.2023
Technical support team leader
Orange Egypt (https://www.orange.eg/)
01.2021 - 02.2022
Senior Software Engineer
MSMEDA (https://www.msmeda.org.eg/)
08.2016 - 12.2020
Software Developer
Rentcentric (https://www.rentcentric.com/)
03.2013 - 07.2016
Bachelor of computers and artificial intelligence - Information systems
Helwan University
/2008 - /2012
Master - Information systems
Helwan University
/2017 - /2020
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