HUSSEIN HEFNI
SALES ASSISTANT
CAIRO
Summary
A Sales Assistant at Home Centre in Egypt plays a vital role in delivering exceptional customer service, promoting sales, and maintaining store organization. Responsibilities include assisting customers with product selection, handling transactions, restocking shelves, and ensuring the store is visually appealing. The role also requires product knowledge, teamwork, and a focus on meeting sales targets while upholding the company’s standards. Strong communication, customer service skills, and a proactive attitude are essential for success in this position.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Associate
Grand Mall Al Saada
07.2022 - 06.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
SALES ASSISTANCE
Home Centre
01.2021 - 04.2022
- Greeted and offered sales assistance to every customer upon entry into store.
- Maintained detailed records of all sales activities, providing valuable insights for future strategic planning.
- Maintained detailed records of client interactions, property showings, and sales transactions for future reference.
- Analyzed sales data to identify trends, adjusting production schedules and marketing strategies accordingly for optimal results.
Education
BBA - E-commerce
CAIRO UNIVERSITY
CAIRO 04.2013 - 01.2016
Skills
Strong communication and interpersonal skills
Excellent customer service abilities
Knowledge of home furnishings or an interest in interior design (preferred)
Basic math skills for handling transactions
Ability to work in a fast-paced retail environment
Residencevisa
True
Key Qualifications
- Friendly customer service
- Coffee brewing & extraction
- Latte art & milk steaming
- Prepared coffee, food, and other drinks quickly and efficiently for customers
- Keep a clean workspace and maintain a professional appearance at all times
- Providing customers with excellent customer service
Timeline
Sales Associate
Grand Mall Al Saada
07.2022 - 06.2024
SALES ASSISTANCE
Home Centre
01.2021 - 04.2022
BBA - E-commerce
CAIRO UNIVERSITY
04.2013 - 01.2016
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