Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Operation Manager
Al-Azzani Commercial & Industrial Projects
06.2007 - 01.2024
Organizing daily operations of 20+ truck mixers for ready-mix plant.
Manage budget, cost controlling & forecasts.
Perform quality controls and monitor production KPIs.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Developed systems and procedures to improve operational quality and team efficiency.
Devised processes to boost long-term business success and increase profit levels.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Reported issues to higher management with great detail.
Partnered with vendors and suppliers to effectively manage and budget.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Commerce - Faculty of Commerce
Mansoura University
Egypt
09.2002 - 06.2006
Skills
Process Improvement
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Timeline
Operation Manager
Al-Azzani Commercial & Industrial Projects
06.2007 - 01.2024
Bachelor of Commerce - Faculty of Commerce
Mansoura University
09.2002 - 06.2006
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