MICHELLE PIQUERO
Muscat,Oman
Summary
Friendly and adaptable individual with strong communication and teamwork abilities. Possesses customer service expertise and problem-solving skills, enabling seamless interactions and quick resolutions. Aims to contribute to positive and efficient service environment.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
SERVICE CREW / CASHER
EAT & DRINK RESTAURANT
FUJAIRAH, UNITED ARAB EMIRATES
11.2017 - 12.2019
- Promoted customer satisfaction by delivering excellent service.
- Improved restaurant cleanliness for an inviting atmosphere.
- Minimized waste with careful food preparation and storage.
- Collaborated with team members to streamline operations.
- Followed health and safety regulations strictly to ensure compliance.
- Greeted customers warmly, creating a welcoming ambiance immediately upon arrival.
- Took orders accurately, reducing errors and wastage significantly.
- Took extra steps to accommodate special dietary needs or requests from guests, improving overall dining experience.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
- Ensured timely food delivery to enhance dining experience.
CASHER
DAISO JAPAN
FUJAIRAH, UNITED ARAB EMIRATES
06.2014 - 10.2017
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Greeted each customer warmly, creating a friendly shopping environment.
Education
Bachelor of Science - COMPUTER SECRETARIAL
DATAMEX INSTITUTES COLLEGE
NAGA, CAMARINES SUR, PHILIPPINES 06.2006 - 03.2008
Skills
- Interpersonal proficiency
- Stress resilience
- Personal organisation
- Use of coffee machines
- Digital cash register operation
- Scanning items
- Pricing and markdowns
- Point of sale operation
- Barcode system use
- Customer relations
Timeline
SERVICE CREW / CASHER
EAT & DRINK RESTAURANT
11.2017 - 12.2019
CASHER
DAISO JAPAN
06.2014 - 10.2017
Bachelor of Science - COMPUTER SECRETARIAL
DATAMEX INSTITUTES COLLEGE
06.2006 - 03.2008
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