

Dynamic Food & Beverage Professional with experience in luxury hotel operations, including Sheraton Oman Hotel. Skilled in delivering exceptional guest service, upselling food and beverage items, and maintaining high service standards. A strong team player with excellent communication skills, committed to hygiene, safety, and operational efficiency to enhance overall guest dining experiences.
• Provide high-quality food and beverage service in line with hotel standards
• Take guest orders accurately and serve food & drinks promptly
• Ensure guest satisfaction by handling requests and concerns politely
• Maintain cleanliness of tables, service areas, and equipment
• Follow hygiene, safety, and sanitation standards at all times
• Upsell menu items and promote restaurant or hotel offers
• Coordinate with kitchen and bar staff for smooth service
• Handle billing and payments correctly using POS systems
• Work as a team member during busy service hours
• Greet and welcome guests in a friendly, professional manner upon arrival
• Take beverage orders accurately and prepare/mix drinks as per standard recipes
• Serve drinks and bar snacks promptly while ensuring high customer satisfaction
• Recommend menu items and promote upselling of beverages and special offers
• Maintain cleanliness and hygiene of the bar area, counter, and equipment
• Monitor stock levels, order supplies, and rotate beverage items properly
• Ensure responsible service of alcohol in line with hotel policies
• Coordinate with bar and service team for smooth daily operations
Teamwork and collaboration