Dynamic barista with expertise in beverage preparation and cash handling at Hilal Cafe Oman. Recognized for enhancing customer satisfaction through personalized service and maintaining a clean, organized workspace. A friendly team player, skilled in espresso machine operation and new hire training, contributing to a positive café environment and boosting sales.
Hi, I’m
Mariam Qasim
Barista/cashier
Muscat
Summary
Work History
Hilal Cafe Oman
Barista/cashier
Job overview
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Chemix School of Baristas Muscat
Diploma from Barista
01.2024
University Overview
Skills
Beverage preparation
Timeline
Barista/cashier
Hilal Cafe Oman
Chemix School of Baristas
Diploma from Barista
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