Dynamic barista with expertise in beverage preparation and cash handling at Hilal Cafe Oman. Recognized for enhancing customer satisfaction through personalized service and maintaining a clean, organized workspace. A friendly team player, skilled in espresso machine operation and new hire training, contributing to a positive café environment and boosting sales.
Hi, I’m
Mariam Qasim
Barista/cashier
Muscat
Summary
Work History
Hilal Cafe Oman
Barista/cashier
Job overview
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Chemix School of Baristas Muscat
Diploma from Barista
01.2024
University Overview
Skills
Beverage preparation
Espresso machine operation
Opening and closing duties
Cash handling
Friendly and outgoing
Time management
Team player
Order taking
Adaptive and creative
Hospitality service expertise
New hire training
Cash register operation
Product displays
Coffee brewing
Cleaning and sanitizing
Timeline
Barista/cashier
Hilal Cafe Oman
Chemix School of Baristas
Diploma from Barista