To secure a senior-level position, with a focus on security in Information Technology,
utilizing over a decade and a half of IT experience in the design, implementation, and
maintenance of complex IT systems and networks. Leveraging expertise in managing
large-scale projects, as well as knowledge of security best practices and technologies to
drive business growth and improve operational efficiency while ensuring the protection
of sensitive data for the organization.
Hi, I’m
Maqbool Mohamed Kowdu
Summary
Overview
18
years of professional experience
Work History
National University of Science and Technology
Security and Protection of Information System Specialist
2020.09 - Current (4 years)
Job overview
- Working for the IT Directorate
- Oversee the Network Security Infrastructure of National University of Science and Technology campuses
- Integrate with multiple systems using VPN and Active directory
- Design, configure, implement, install, and troubleshooting network devices including core switches, routers, switches, firewall, wireless controllers, and IP telephony
- Conduct in-depth technical reviews of new and existing IT systems to identify the appropriate mitigation strategies required to bring these systems into compliance with established policy and industry guidelines
- Analyze business needs research and recommend solutions in network infrastructure with quality and cost-efficiency
- Define security requirements and review systems to determine whether they are designed to comply with established safety standards
- Raise awareness of security policy and develop corresponding procedures
- Assist in the enforcement and monitoring of compliance regulations
- Establish and Manage relations with vendors and related equipment suppliers
- Communicate with ISP and other entities for integrating systems and services related to networks and Platforms.
- Created standardized incident response program to outline immediate and consistent remediation of security breaches.
- Designed standardized incident logging system to track historical incursions while helping prevent future breaches.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Provided detailed network diagrams, process flow charts and procedural guidelines.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Established robust infrastructure and data capacity for new applications and communication between sites.
- Created VPN infrastructure between branch campuses, allowing for secure remote connections.
- Performed virtual machine provisioning, VM priority setup and template cloning.
- Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks.
- Collaborated with vendors to select and install EDR, DMARC, Nex-Gen FW to optimize network performance and uptime.
National University
Acting Manager
2019.06 - 2019.09 (3 months)
Job overview
- Designated as Temporary Manager to oversee operations for the College of Medicine Campus and administering branch campus infrastructure
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Wrote policy, procedure and manuals governing internal IT use.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Oversaw development and implementation of improvements to support and network operations.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
National University of Science and technology
Instructor - Masters Degree
2020.10 - Current (3 years & 11 months)
Job overview
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
- Delivery of Classes through Online Meetings due to Covid-19 closure fo campuses.
- Training of course work with Cryptool and Cryptography techniques.
- Evaluation of course work and provided feedback to students with one to one meetings and usage of Online learning management system.
National University of Science and Technology, College of Engineering, Merger
Network and Systems Engineer
2016.09 - 2020.08 (3 years & 11 months)
Job overview
- Colleges of Engineering, Medicine, and Pharmacy, Oman
- Project - networking and connecting university campuses of different geographic locations - one network thru MPLS, sharing services through Site-Site VPN, - deploying a single Forest Domain to distribute with SSO using ADFS - third party related service through Windows Server
- Configuration - implementation of EDUROAM - NPS to authenticate users from outside and inside the organization - access worldwide Edugain services - Faculty, Students, and guests
- Network Administrator - Responsibilities
- Implemented on-premises Active Directory with Office 365 Azure Active Directory for Single Sign-on
- Identifying, diagnosing, and resolving Network problems University wide for 5 campus Sites
- Performing maintenance tasks on the Server Farm, LAN, and WAN infrastructure
- Providing daily operational support and system administration for core network infrastructure
- Monitoring Network Performance
- Configuring Cisco Routers, Switches, and Access Points
- Wireless NPS Radius Server – Deploy, Manage and Monitor Wireless infrastructure thru Windows Server 2012 R2 Network Policy Service
- Cisco ISE – Deploy, Manage and Monitor Wireless Network
- Manage network infrastructure across Campus supporting more than 6000+ users
- Involved in Planning and requirement of Network devices for Expansion of Infrastructure
- Configuring LAN, WAN, Wireless, and security equipment's like access doors, Biometric fingerprint attendance systems, and CCTV including Digital Signage systems
- Reports directly to IT Directorate
- Server Administration - Responsibilities
- VMware Administrator - Monitor, Configure, Maintain, Patch updates, Deploy
- Windows 2016 Datacenter System administrator – Manage, Configure and Maintain Active Directory related tasks and Group Policy
- Symantec Backup Exec 15 – Monitoring, Scheduling, backup, and restore using IBM System Storage Drives based on Daily, Weekly, Monthly Scheduled backup
- Veeam Backup and Replication 9.5 on NAS
- ESET ENDPOINT ADMINISTRATOR CONSOLE – Monitor, Manage server, and Update Virus
- Signature Database and Push Client Installation Deployment
- PAPERCUT MF – Manage, Configure and Design policies for Printing Control throughout campus for Staffs and Students
- Active Directory Federation Services – Update Relying Parties and monitor OMREN services
- Radius Server using NPS - Configure, install and Monitor
- Maintain, Troubleshoot and Monitor IBM Storage and NAS Storage to avoid disruption in Business continuity.
Caledonian College of Engineering
IT-Support Engineer
2008.07 - 2016.09 (8 years & 2 months)
Job overview
- IT Help Desk
- Installation, Managing, and Troubleshooting - Microsoft products including Windows Server 2008 R2, Windows 7, Windows 8.1, and Office 2010 and Office 2013 professional
- Installation and troubleshooting of Printers, Scanners, fax machines of vendor-independent (Ricoh, HP, Canon, Brother, etc.)
- Supporting Windows desktop technologies
- Support AV and Multimedia Facilities across 2 campuses
- Full Maintenance check of Systems (scheduled)
- Installation, upgrades, and troubleshooting of Windows Platform Desktops, laptops, Tablets, Creative whiteboards (Smartboard), Biometric attendance systems (iface, etc.), Digital Signage displays
- Server Administrator for Engineering Applications, Antivirus, and Paper cut MF on Windows Server 2008 R2 and Windows Server 2012 R2
- Regular Backup activities on schedule basis of Servers and Critical Systems using Acronis True Image and Servers through Symantec Backup EXEC
- Involved in Planning and execution of IT requirements in Organizing National and International Conferences and Exhibitions
- Secure confidential data of the Organization.
CONVERGYS INDIA Pvt Limited
Senior Technical Support officer
2006.12 - 2008.05 (1 year & 5 months)
Job overview
- Accomplishment
- Awarded as the Best Agent on the Floor for getting the highest rate of Over Satisfied Customer for the Month
- Job Responsibilities
- Provide Technical Support in Microsoft Windows XP and the Operating System to customers from the United States and Canada on calls
- General Assistance for Vista, Installation, and Upgrade of Windows Vista, Activation issues
- Handling calls related to Beta testing for Windows Vista Service Pack 1 issues
- Provide extended support through third parties like Dell, HIP, IBM AT&T, and Verizon
- Troubleshooting including Installation, Activation, Internet Connectivity issues, Virus issues, Boot Failure of Operating System thru remote desktop
- Printer, Scanner, and FAX configuration issues, Windows Updates issues, and Hardware issues
- Microsoft Process (Voice)
Education
Anna University Tamil Nadu
BE from Electronics and Communication Engineering
05.2005
University Overview
Skills
- Network Operations
- Verbal and Written Communication
- Root Cause Analysis
- Security Platforms
- Cisco Wireless Routers and Switches
- Time Management
- Information Protection
- Active Learning
- Security Optimization
- Microsoft Office 365
- Microsoft Windows Servers
- Managing Security Breaches
Accomplishments
Accomplishments
- CNSS Certified Network Security Specialist - ICSI, UK (International Cybersecurity Institute) (online)
- VMware Certified Professional – Data Center Virtualization (VCP-DCV) – Koenig Solutions, Bangalore
- Cisco Certified Network Associate (CCNA), Caledonian College of Engineering, Oman
- Enterprise Administrator on Server 2008 R2 – Microsoft Certified IT Professional
- Additional field experience
- Attended Workshops across Oman and online in areas of Cloud, Network, Systems, and backup-related technologies
- Involved in gathering information on emerging technologies in the market through the company's product lines
- Part of OMREN Team members in Oman related to Network Technical side for National University of Science and Technology
- Updating new technologies thru Online materials and courses Educational Background
- CNSS Certified Network Security Specialist - ICSI, UK (International Cybersecurity
- Institute)
- Cisco Networking Academy - Introduction to Cybersecurity 1219
- Windows Server 2019 Essential Training - LinkedIn Learn
- Unconscious Bias – LinkedIn Learn
- Security Awareness Training - (ISC)² Education & Training - Coursera
- Simple Productivity: How to Accomplish More with Less – Skillshare
- NSE – FortiGate course
- Microsoft 365 Administration
- Microsoft 365 Fundamentals (MS-900) Cert Prep: 3 Security, Compliance, Privacy, and Trust by Microsoft Press
- Risk Management for IT and Cybersecurity Managers
- Open to new challenges and new technological changes to drive business needs in terms to reduce cost with high standards.
Certification
AZ900 Microsoft Azure Fundamentals Certification
AZ 104 Azure Administrator – Currently pursuing certification course through K21 academy online.
Languages
Tamil
Native language
English
Proficient
C2
Hindi
Upper intermediate
B2
Tamil
Upper intermediate
B2
Malayalam
Intermediate
B1
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life is essentially a series of decisions made at the moment, assuming to be right. If you succeed, it leads to progression, while failure becomes an opportunity for valuable learning.
Timeline
Instructor - Masters Degree
National University of Science and technology
2020.10 - Current (3 years & 11 months)
Security and Protection of Information System Specialist
National University of Science and Technology
2020.09 - Current (4 years)
Acting Manager
National University
2019.06 - 2019.09 (3 months)
Network and Systems Engineer
National University of Science and Technology, College of Engineering, Merger
2016.09 - 2020.08 (3 years & 11 months)
IT-Support Engineer
Caledonian College of Engineering
2008.07 - 2016.09 (8 years & 2 months)
Senior Technical Support officer
CONVERGYS INDIA Pvt Limited
2006.12 - 2008.05 (1 year & 5 months)
AZ900 Microsoft Azure Fundamentals Certification
AZ 104 Azure Administrator – Currently pursuing certification course through K21 academy online.
Anna University
BE from Electronics and Communication Engineering
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