Manar Said Hamed Al Hashmi
Muscat ,Muscat
Summary
Objectives To seek new challenges that will allow me to progress in my field of study. I would like to join a progressive organization that has the need for an employee who is hungry for knowledge, skilled at building strong team environment and developing open communication. I am looking to gain firsthand experience using my skills and commitment to perform quality work.
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with Type market and proven talent in learning new products, services and processes quickly.
Hardworking Area sales professional with proven drive and sales planning abilities. Successful at consistently achieving sales and operational objectives. Fluent in Language and Language.
Motivated Assistant Sales Manager offering Number years of experience in Industry. Bright, energetic and results-driven self-starter with positive and inspiring personality. Dedicated to making lasting impact on store sales and team cohesiveness.
Hardworking sales management professional bringing Number+ years of experience in Type industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Sales Manager
Oman Chlorine S.A.O.G
08.2021 - Current
- Responsible of:
- Support the Sales & Marketing Manager in managing the sales and marketing related activities and be responsible for achieving the target for sales volume, revenue and profit
- Support the sales and marketing manager in executing the sakes and marketing strategy for the organization
- Manage the sales and marketing budget allocated to the company within limits
- Meet the customers on regular basis and build the network
- Be a single point of contact for some of the clients and handle the customer requests effectively
- Support the sales and marketing manager in business development and work with the sales coordinator on responding to clients FRQ’s, information requests, government tenders, etc
- Support the sales and marketing manager in product pricing decisions based on the pricing strategy
- Strive to achieve the monthly sales target and coordinate with the plant in case of changes in the sales plan
- Handle customer issues regarding order delivery, order quality, order quantity, etc
- Support the manager in preparing monthly reports for the sales status for the company for various products and customers
- Manage the issues faced by sales coordinators regarding posting sales invoices, receiving orders, etc
- Follow up with logistics team to track the order delivery for key customers/
- Working on ERP system
- Generation of Sales Invoices (Cash/Credit invoices – invoices with/out weight note slip adjustment)
- Delivery Order acknowledgement sent by logistics on daily basis through email to be attached with the sales invoices
- Raising the debit note for Detention charges if any based on the journey report received from logistics
- Preparation of Weekly, Monthly, and annually sales reports
- Preparation of sales quantity off take details report
- Export permits; manual invoice & DO to be prepared send to customer
- Submitting monthly HCL sales report to Ministry of Environment & Climate Affairs
- Prepare any other sales report as requested by management
- Handling customer queries (DA – Delivery – Payments)
- End-to-End feedback to the customers on DA, DO, Invoice, Debit/Credit Notes and payment
- Ensuring that all invoices are sent to customer’s in-time
- Following up with customers for payments
- Updating Statement of Accounts for each customer
- Sending quotation to customers through mails
- Coordinate with logistics for deliveries to be on time
- Preparing daily delivery authorization through the system, and sending it to the managers
- Assisting customers with any quires
- Review of vendor statement of accounts
- Follow up for vendor statement of accounts
- Processing of vendor payments and releasing to the Vendors/forwarding to plant for further action.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Assisted sales team with completing customer transactions and managing issues.
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed and developed sales team.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Developed monthly team action plans and monitored progress.
- Trained new associates in successful sales and performance strategies.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Senior Account Sales Representative
Oman Chlorine S.A.O.G
Muscat
12.2015 - Current
- Account in Sales Department responsible of:
- Working on SAP system
- Working on ERP system
- Generation of Sales Invoices (Cash/Credit invoices – invoices with/out weight note slip adjustment)
- Delivery Order acknowledgement sent by logistics on daily basis through email to be attached with the sales invoices
- Raising the debit note for Detention charges if any based on the journey report received from logistics
- Preparation of Weekly, Monthly, and annually sales reports
- Preparation of sales quantity off take details report
- Export permits; manual invoice & DO to be prepared send to customer
- Submitting monthly HCL sales report to Ministry of Environment & Climate Affairs
- Prepare any other sales report as requested by management
- Handling customer queries (DA – Delivery – Payments)
- End-to-End feedback to the customers on DA, DO, Invoice, Debit/Credit Notes and payment
- Ensuring that all invoices are sent to customer’s in-time
- Following up with customers for payments
- Updating Statement of Accounts for each customer
- Sending quotation to customers through mails
- Coordinate with logistics for deliveries to be on time
- Preparing daily delivery authorization through the system, and sending it to the managers
- Assisting customers with any quires
- Review of vendor statement of accounts
- Follow up for vendor statement of accounts
- Processing of vendor payments and releasing to the Vendors/forwarding to plant for further action.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to team objectives in fast-paced environment.
- Prepared and deliver customer sales quotes.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Quoted prices, credit terms and other bid specifications.
- 05.2018
- Worked as a promoter for Ooredoo at Oman Airports from 20th March 2018 to
- 02.2018
- Worked as a promoter in Winter Village at Qurum City Centre from 21st of December 2017
Sales Service Specialist
Mustafa Sultan Science And Industry
Muscat
01.2014 - 11.2015
- Industry as Service Sales, in Bio-Medical Department responsible of:
- Renewal Contracts and updating the contracts price list
- Making costing sheet for the contract
- Visits Customers and follow up for revised and submission of contracts
- Order spare parts
- Follow up with commercial department and check if the part arrives
- Investigating of the penalties
- Support the customers if any clarification needed
- Following up with the invoicing and services done on time
- Prepare monthly review/ forecasting and making the budget.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
Commercial Assistant
Mustafa Sultan Science And Industry
Muscat
01.2013 - 12.2013
- Science & Industry as Commercial Assistance in Bio-Medical Department (Medical Equipment) responsible of:
- Checking tenders and prepares vouchers
- Follow up with the project team
- Prepare letters to the customers
- Maintain LPO register
- Making
- Created, edited and forwarded spreadsheets and documents.
- Designed optimized filing system for office to maximize efficiency.
- Maintained office supply inventory and ordered new supplies when needed.
- Handled light accounting duties, enhancing financial accuracy and compliance with diligent attention to every need.
- Built relationships with clients to establish new contracts.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Handled incoming and outgoing mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Took notes and dictation at meetings.
- Managed and reviewed filing and office systems.
- Created and managed office systems to efficiently deal with documentation.
- Wrote reports, executive summaries and newsletters.
Secretary to the General Manager
Mustafa Sultan Science And Industry
Muscat
10.2011 - 01.2013
- Secretary responsible of:
- Arranging appointments for the general manager
- Regretting & checking faxes
- Responsible for the, couriers
- Cutting the tenders
- Translating
- Handling the LPO
- Coordinating between the different departments
- Preparing all regret letters, LPO’S, take care of Arabic translation, checking pantry stock item.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Transcribed phone messages and relayed to appropriate personnel.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Interacted with vendors to purchase and set up equipment and services.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and implemented standard operating procedures for records handling.
Sales Executive
Mustafa Sultan Electronics
Muscat
02.2011 - 10.2011
- I worked as, in the show room, responsible of marketing and customer care, been transferred from sales executive to the secretary General Manager.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Receptionist
Intensive Care Clinic
Muscat
10.2010 - 12.2010
- Working in intensive care dental clinic as a receptionist responsible of:
- Arrange appointments
- Data entry in the computer
- To be responsible for payment
- Others
- Worked as a promoter for Ooredoo at Oman Avenues Mall from 4th May 2018
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Scheduled and confirmed appointments and meetings for senior management team.
- 04.2007
- 2018
- Worked as a promoter for MG cars at Oman Avenues Mall from 20th February 2018
Organizer
- 01.2006
- January 2018
- Worked as an, in ACI (Airport Council International) Exchange Event from 5th December 2017 to 7th December 2017.
Education
Certificate of General Education - undefined
01.2009 - 01.2010
Higher Diploma - Business Management
Modern College of Business And Science
Muscat 06.2012 - 01.2012
Certificate of English Foundation - undefined
Modern College of Business & Science
BSC - Airport Management
Modern College of Business & Science
Muscat 01.2013 - 01.2017
Skills
Excellent computer skills (Word, Excel, Power point)Efficient communicationVery flexible, adaptable and responsive
Relationship building and management
Relationship building and management
Team building and development
Order management
Financing application management
Sales expertise
Client needs assessments
Lead qualification
Presentations and meetings
Operations
Goals and performance
Sales strategy development
Documentation skills
Sales team supervision
Staff Management
Product and service sales
Sales Goals
Timeline
Assistant Sales Manager
Oman Chlorine S.A.O.G
08.2021 - Current
Senior Account Sales Representative
Oman Chlorine S.A.O.G
12.2015 - Current
Sales Service Specialist
Mustafa Sultan Science And Industry
01.2014 - 11.2015
Commercial Assistant
Mustafa Sultan Science And Industry
01.2013 - 12.2013
BSC - Airport Management
Modern College of Business & Science
01.2013 - 01.2017
Higher Diploma - Business Management
Modern College of Business And Science
06.2012 - 01.2012
Secretary to the General Manager
Mustafa Sultan Science And Industry
10.2011 - 01.2013
Sales Executive
Mustafa Sultan Electronics
02.2011 - 10.2011
Receptionist
Intensive Care Clinic
10.2010 - 12.2010
Certificate of General Education - undefined
01.2009 - 01.2010
- 05.2018
- 02.2018
- 04.2007
Organizer
- 01.2006
Certificate of English Foundation - undefined
Modern College of Business & Science