Mahmood Shahlan Al abdullah
Summary
Junior Project Manager with a bachelor’s degree in project management. Experienced in coordinating workflow, developing comprehensive project plans, and managing social media marketing plans. Proficient in various project management and digital marketing tools, with strong problem-solving, multitasking, and communication skills. Actively pursuing continuous professional development through certifications and self-education.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Brand manager
Shining World LLC
01.2023 - 01.2025
- Supervised workflow and social media management for effective brand visibility
- Engaged customers, fostering strong relationships and enhancing brand loyalty
- Provided exceptional customer service to support brand development and retention
Customer service advisor
Concentrix
01.2024 - 01.2025
- Respond to customer needs and requests effectively
- Manage interactions across voice, email, social media, and chat
- Ensure a consistent and excellent customer experience
- Learn and use technology to improve service delivery
- Promote better brand experiences for clients and customers
Assistant project manager
Meethaq
01.2022 - 01.2023
- Managed project workflows to ensure efficient execution
- Developed and implemented project plans for optimal results
- Coordinated with teams and stakeholders to meet project timelines and objectives
- Managed social media and store branding for a high customer satisfaction rate
Education
Bachelor of Project Management - undefined
Muscat College, affiliated with University Malaysia Pahang (UMP)
MuscatSkills
- Digital Marketing
- Project Coordination
- Workflow Optimization
- Client Management
- Critical Thinking
- Social Media Management
- Leadership
- Negotiation Skills
- Problem-Solving
- Microsoft Office (Project,Excel, Word, PowerPoint)
- SPSS
- Autocad
- P6 Primavera
- Canva Design
Certification
- Agile Project Leadership, LinkedIn Learning, 01/24
- Program Management for IT Professionals, LinkedIn Learning, 01/24
- Primavera P6 Essential Training, LinkedIn Learning, 12/23
- Project Leadership, LinkedIn Learning, 12/23
- Change Management for Projects, LinkedIn Learning, 12/23
- Managing Temporary and Contract Employees, LinkedIn Learning, 01/24
- Strategic Planning and Urban Design, LinkedIn Learning, 01/24
- Construction Management: Planning and Scheduling, LinkedIn Learning, 01/24
Custom
- Habib al ajmy, +9689398101, habibroyaltouch@gmail.com
- Mr Ashad, MEETHAQ, Ashad@meethaqoman.com, +96894703384
- Noor abu jamoos, Concentrix, nooraldeen.abujamoos@concentrix.com
Languages
Arabic
Native
English
Advanced
C1
Timeline
Customer service advisor
Concentrix
01.2024 - 01.2025
Brand manager
Shining World LLC
01.2023 - 01.2025
Assistant project manager
Meethaq
01.2022 - 01.2023
Bachelor of Project Management - undefined
Muscat College, affiliated with University Malaysia Pahang (UMP)
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