Mahmood Al Hinai

• Managed life cycle replacement of hardware and software.
• Coordinated secure system access of users to various department systems and platforms.
• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Analyzed network security and current infrastructure, assessing areas in need of improvement.
• Implemented and maintained technology and software budget.
• Wrote strategic business plans outlining need for departmental information technology resources.

- Plans, monitors and supervises IT Infrastructure

- IT Infrastructure budget planning, management and updating

- Developing and maintaining policies and procedures

- Participated in Data Center Implementation in 2013.

- Make recommendation of suitable infrastructure solutions.

- Coordinated with ISP to implement wireless solution to connect all remote braches.

- Manage the upgrade of Microsoft Exchange project

- Manage Network and Security enhancement Project.

- Coordinated with ISP to implement MSAN solution.

- Manage, develop and train staff within the Infrastructure team

• Identified issues, analyzed information and provided solutions to problems.

• Develop and Lead Enterprise Architect
• Develop Technical solution design and infrastructure experience
• Develop business continuity & disaster recovery strategy.
• Oversee day to day IT operations of the entire company and part of OT operations
• Oversee Architect and integrate solutions
• Developing and Managing a SLA process with the internal and external parties to ensure that there is a stable platform of core IT/OP services that enables great business advances
• Initiation of Continuous Improvement Process as required.
• Positive, strategic-minded and able to communicate well with all levels;
• Oversight of hardware/software procurement processes and creating plans for managing inventory.
• Designing and implementing server/production environment policies to ensure alignment with organization growth plans and continuity.

- Cloning Oracle Application 11i

- Applying Oracle patches

- Upgrade oracle application from 11.5.10 to 11.5.10.2

- Upgrade oracle application database from 9.2.0.5 to 9.2.0.8

- Knowledge in oracle application 11i system administration such as concurrent manager, adding and maintaining Responsibility, Users, Program and Printers

- Maintaining and tuning Oracle application 11i .

- Marinating Backup system using ARC SERV software

- Knowledge in installing Maximo 5.2 (Maintenance and inventory system) ERP solution

- Administering Actuate Report System

- Install oracle software

- Plan Database

- Create Database

- Create scripts for Backup and Recovery

- Insure database availability

- Managing user privileges and roles

- Monitoring table space

- Involves in integration with other organizations

Enhancing database performance