Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Aboutme
Professionalreferences
Thankyou
Personal Information
Disclaimer
Attributes
Timeline
Generic
Mahesh Andasu

Mahesh Andasu

Muscat,MA

Summary

To dedicated and interested in pursuing a job that allows me to use my interpersonal and customer service skills to benefit the customer service goal of your organization. To seek a challenging position with growth potential by working under a dynamic leadership

Overview

9
9
years of professional experience

Work History

Housekeeping Supervisor

Wateera Property Management
09.2022 - Current
  • Handle Guest Reservations with Zoho Creator and RMS Cloud, Efficiently to manage property operations and guest data.
  • Conduct Check-in and Check Outs Smoothly,Providing a welcoming experience for guests.
  • Generate invoices and Quotes using Zoho Books,Maintaining financial accuracy and prompt billing
  • Answer and direct incoming phone calls.
  • Manage the scheduling of appointments
  • Maintain a tidy and orgaorganised front desk area
  • Assist Visitors with inquires
  • I worked with the front desk to respond quickly to all guest requests.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Room Attendant

Media Rotana
12.2018 - 09.2020
  • Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
  • Performed laundry duties for improved efficiency and faster room turnover times.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

Room Attendant

The Park Hotel
05.2016 - 12.2018

Room Attendant

The Capital Hotel
12.2015 - 04.2016

Education

High School Diploma -

Jawaharlal Nehru National Youth Centre
Karimnagar
04.2015

Skills

  • Comprehensive knowledge of housekeeping practices & procedures
  • Extensive expertise in usage of housekeeping materials, tools & equipment
  • Guest Relations
  • Housekeeping knowledge
  • Task assignment
  • Report Generation

Roles And Responsibilities

  • Handle the tasks of monitoring & inspecting the activities of housekeeping staff to ensure that their performance meets the set standards if cleanliness.
  • Assigning responsibilities of preparing daily activates & shift allocation of the staff.
  • Capable team player who works with the people at all levels with the strong interpersonal & communication skills.
  • Honest & initiative minded.
  • Ensuring provision of guest supplies such as water, extra bed etc... On call request.
  • Ensuring the operating staff working at night is following all cleaning SOPS.
  • Supervising hotel area at night & ensuring cleanliness in all areas of hotel.
  • Handle responsibilities of maintaining housekeeping equipment as well as process attendance system of the staff.
  • Assigned the tasks of assisting housekeeping manager in planning activities & operation.
  • Responsible for handling housekeeping management tasks by following standard guidelines & procedure.
  • Working in all major shifts (night & afternoon).
  • Report any technical issues & maintenance needs.
  • Address guest's queries (e.g. additional services).
  • Help guests retrieve lost items.
  • Ensure all assigned rooms are clean & tidy by the end of the shift follow hotel security guidelines.

Aboutme

12/27/96, Indian, Hindi, English, Jebel Sifah, Muscat, Oman

Professionalreferences

On request.

Thankyou

Thanking you.

Personal Information

Title: Room Attendant

Disclaimer

I hereby declare that above mentioned are true & correct to the best of my knowledge & belief.

Attributes

  • I am an excellent communicator, with a friendly personality.
  • Possess strong leadership, management, interpersonal & communication skills.
  • Experience with industrial cleaning equipment & products.
  • Ability to perform tasks in a group environment with exemplary task management skills.
  • I am very comfortable interacting with & assisting with the guest.
  • Self-confident & motivated to take up challenging responsibilities.

Timeline

Housekeeping Supervisor

Wateera Property Management
09.2022 - Current

Room Attendant

Media Rotana
12.2018 - 09.2020

Room Attendant

The Park Hotel
05.2016 - 12.2018

Room Attendant

The Capital Hotel
12.2015 - 04.2016

High School Diploma -

Jawaharlal Nehru National Youth Centre
Mahesh Andasu