Mahammad Abdul Gofur Hosen Sifat
Barka,Oman
Summary
I am a dedicated worker and quick learner with a strong passion for aviation, hospitality, and customer service. I am self-motivated, maintain a positive attitude, and perform well under pressure, demonstrating patience and composure in emergencies.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Trainee of the month
National Hospitality Institute
Wadi Kabir Muscat
2023.11 - 2024.11
- Company Overview: Cabin Crew Diploma, UK
- Cabin Crew Diploma, UK
Marketing
AL MABELA FUTURE PROJECTS
Al Mabela, Oman
2023.02 - 2024.03
- Maintained order in immigration office, facilitating smooth operations.
- Managed high-pressure situations, maintaining composure and professionalism.
Retailer
R&B, CITY CENTRE
Sohar, Oman
2021.01 - 2021.04
- Ensured customer satisfaction by providing excellent service.
- Managed inventory for effective stock control.
- Increased sales through proactive selling techniques.
- Coordinated in-store promotions to attract customers.
Education
Cabin Crew Diploma - cabin crew
National Hospitality Institute
Wadi Kabir, MuscatEdexcel IGCSE -
Bangladesh School Sohar
Sohar, North Al Batinah 2017.07 - 2022.08
Skills
- Self-discipline
- Assertiveness
- Food and beverage preparation
- Customer service and communication
- Safety procedures knowledge
- First aid and emergency operations
- Risk and safety assessment
- Effective team work
- Public speaking
Certification
- Cabin Crew Diploma, National Hospitality Institute, Ongoing
- Trainee of the month, 11/01/23
- Highfield Level 3 International Award in Emergency First Aid at Work
- Highfield Level 1 Award in Principle of Health and Safety in the Workplace
- Highfield Level 2 Award in Customer Service
- Highfield Level 2 Award in Conflict Management
- Level 1 Award in Food Safety in Catering
- Highfield Airside Safety Training Course
- Basic Cabin Crew Training
- Food and Beverage Service
Languages
English
Arabic
Bangla
Hindi
Personal Information
Nationality: Bangladeshi
References
References available upon request.
Timeline
Trainee of the month
National Hospitality Institute
2023.11 - 2024.11
Marketing
AL MABELA FUTURE PROJECTS
2023.02 - 2024.03
Retailer
R&B, CITY CENTRE
2021.01 - 2021.04
Edexcel IGCSE -
Bangladesh School Sohar
2017.07 - 2022.08
Cabin Crew Diploma - cabin crew
National Hospitality Institute