Harshitha
Kasaragod
Summary
Motivated and customer-focused individual with knowledge of Odoo ERP and basic website management. Capable of assisting users with software navigation, resolving common issues, and supporting website content updates. Quick learner with strong problem-solving skills and the ability to communicate technical information in a simple and clear manner. Eager to contribute to a dynamic support team and grow technical expertise.
Overview
4
4
years of professional experience
Work history
Customer support
AITSUN Technologies
Kasaragod, India
2025.07 - Current
- Provided customer support for Odoo ERP system and website users
- Assisted clients in resolving basic Odoo module issues (Sales, CRM, Accounting, Inventory)
- Helped users with login, navigation, and system-related problems
- Prepared sales quotations for customers based on requirements
- Supported website updates such as content changes and page edits
- Reported and escalated technical issues to the development team
- Tested fixes and confirmed issue resolution
- Responded to customer queries via email, chat, and phone
- Maintained records of customer issues and solutions
Accountant
Jnana Ganga Central School Bellare
KARNATAKA, INDIA
2022.01 - 2025.06
- Maintained daily accounting records of school income and expenses
- Recorded student fee collections and issued receipts
- Managed fee tracking, pending payments, and follow-ups with parents
- Prepared basic financial reports such as income and expense summaries
- Handled petty cash transactions and maintained cash book records
- Assisted in preparing monthly and yearly financial statements
- Updated and maintained student fee ledger and accounting registers
- Reconciled bank statements with school financial records
- Supported budgeting and expense planning activities
- Ensured accuracy and proper filing of financial documents and vouchers
- Coordinated with school administration for financial reporting and audits
- Assisted in payroll preparation for staff (if applicable)
- Maintained confidentiality of financial data and records
Education
MCOM -
Manglore University
KonajeBCOM - undefined
Vivekananda Degree College
PutturPUC - Commerce
Shri Ramachandra PU Collage
Ayodhyanagara-PerneSSLC - undefined
Government High School
Kadeshivalya BantwalSkills
- Basic Computer
- Tally
- MS Office
- Good Communication skill
- Leadership
- Active Listener
- Quick at making decisions
- Fast Learner
LANGUAGE
Kannada
Beginner
English
Beginner
Hindi
Beginner
Tulu
Beginner
Malayalam
Beginner
INTERESTS
Listening to Music, Travelling
DECLARATION
I hereby declare that all the details furnished above are true to the best of my knowledge Harshitha
Timeline
Customer support
AITSUN Technologies
2025.07 - Current
Accountant
Jnana Ganga Central School Bellare
2022.01 - 2025.06
BCOM - undefined
Vivekananda Degree College
PUC - Commerce
Shri Ramachandra PU Collage
SSLC - undefined
Government High School
MCOM -
Manglore University