Dancing
Lovely Jane Dadula
Human Resources Coordinator/Officer
Nizwa
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Human Resources Coordinator
Majid Al Futtaim
Nizwa
10.2016 - Current
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Coordinated and administered employee health insurance and retirement plans.
- Conducted new employee onboarding and provided ongoing orientation training.
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Supervisor
Puregold
Las Piñas
10.2013 - 05.2016
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Cashier
SM Hypermarket Mall Of Asia
Pasay
12.2012 - 07.2013
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Bachelor Of Science - Nursing
Wester Leyte College
Ormoc City, Leyte 06.2010 - 06.2011
Skills
Time management
Accomplishments
- Earned the Best Employee Award in 2021 & 2022
Certification
Human Resources Management Diploma
Interests
Singing
Photography
Traveling
Timeline
Caregiver Diploma
04-2023
Human Resources Management Diploma
03-2023
Human Resources Coordinator
Majid Al Futtaim
10.2016 - Current
Supervisor
Puregold
10.2013 - 05.2016
Cashier
SM Hypermarket Mall Of Asia
12.2012 - 07.2013
Bachelor Of Science - Nursing
Wester Leyte College
06.2010 - 06.2011
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