Lokesh Tahelramani
Summary
Logistics expert with over 12 years in courier services sales management and airport, sea and land clearance operations. Demonstrated ability to enhance efficiency, boost sales, and lead high-performing teams. Skilled in leadership and communication, thriving in dynamic environments.
Overview
3
3
years of post-secondary education
15
15
years of professional experience
Work history
Sea Operations & Customs Clearance Executive
Alnowras Logistics Solution, Oman
Muscat
2026.02 - Current
- Managed end-to-end sea import and export customs clearance operations.
- Ensured compliance with customs regulations, port procedures, and company policies.
- Coordinated with shipping lines, port authorities, PROs, and freight forwarders to ensure timely cargo clearance.
- Verified commercial invoices, packing lists, certificates of origin, and other import/export documents.
- Arranged port appointments, customs inspections, and cargo examinations.
- Coordinated container pickup, transportation, and final delivery to customers.
- Managed container detention, demurrage, and storage charges while overseeing empty container returns to optimise operational flow.
- Monitored shipment status, providing clients with regular updates to enhance communication and service.
- Liaised with transporters, warehouses, and customers to ensure smooth cargo movement.
- Resolved shipment delays, customs queries, and operational issues efficiently.
- Maintained accurate shipment records and prepared operational reports.
- Coordinated with finance for duty, port, shipping line, and customs-related payments.
- Ensured timely clearance and delivery while maintaining high customer service standards.
Land Operations & Customs Clearance Executive
Alnowras Logistics Solution, Oman
Muscat
2025.08 - 2026.01
- Managed end-to-end land import and export customs clearance.
- Ensured compliance with customs regulations and transportation requirements.
- Resolved customs and transportation issues to minimize delays.
- Verified shipping documents, including commercial invoices, packing lists, certificates of origin, and transport documents.
- Planned and coordinated truck movements for import and export shipments.
- Assigned transport vehicles and monitored deliveries to ensure on-time performance.
- Coordinated with drivers, transporters, warehouses, and customers regarding pickup and delivery schedules.
- Tracked shipments and provided timely status updates to enhance customer satisfaction.
- Managed delivery orders, gate passes, and proof of delivery (POD) to ensure accurate and efficient operations.
- Monitored transportation costs and optimised vehicle utilisation to reduce expenses.
- Maintained shipment records and prepared operational reports.
- Performed daily operational tasks with accuracy and efficiency.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported colleagues by addressing inquiries and offering solutions.
- Adapted to varying work schedules, including nights, weekends, and holidays.
Airport Clearance Manager
Alnowras Logistics Solution, Oman
, Oman
2022.09 - 2025.07
- Streamlined airport operations, resulting in a 30% improvement in overall efficiency.
- Implemented enhanced safety protocols, leading to a 25% reduction in incident rates.
- Maintained full compliance with industry regulations, achieving a 100% audit success rate.
- Led team of 7, enhancing collaboration and driving performance improvements.
- Negotiated supplier and service contracts, reducing operational costs by 15%.
- Coordinated with freight forwarders to optimise logistics and ensure effective communication.
- Improved customer service processes, increasing satisfaction scores by 20%.
- Communicated with drivers to coordinate timely deliveries and arrange trucks based on shipment dimensions and weight.
Manager
DTDC Courier
2014.01 - 2022.06
- Oversaw operations (inbound and outbound), including CRM, cash bookings, pickups, and logistics to ensure seamless service delivery.
- Oversaw same-day delivery of e-commerce shipments and ensured COD deposits as per TAT.
- Monitored delivery of consignments, including e-commerce parcels, across regions to achieve same-day delivery.
- Ensured rapid load movement from airport hubs to branches/apex locations to meet delivery deadlines.
- Ensured timely submission of Proof of Delivery (POD) by the team in line with defined schedules.
- Collaborated with customers and Customer Service teams to resolve escalations and critical issues promptly.
- Coordinated with HR, Finance, and Administration departments to facilitate smooth operational flow.
- Conducted regular training sessions for teams on operational excellence and compliance standards.
- Led project reviews with teams, offering direction and guidance to enhance outcomes.
- Provided ongoing performance feedback and development support to all team members.
- Verified proper material packing across all branches, ensuring zero defects before dispatch.
- Monitored international bookings and forwarding processes with strict checks across regional branches.
- Maintained direct airport connectivity for regional branches to optimize logistics.
Sales Executive
Shashwat Hardware Hub
2011.03 - 2013.12
- Managed customer and internal inquiries with prompt, professional communication, enhancing customer satisfaction.
- Facilitated timely collection of payments through effective follow-up and coordination, supporting cash flow management.
- Prepared complete documentation, including costing, quotations, sales orders, and production schedules.
- Coordinated with suppliers and managed dispatch processes, ensuring timely delivery of goods to meet customer expectations.
Education
Bachelors - Commerce
Gujarat University
Gujarat, India 2011.01 - 2014.01
Skills
- Operating System knowledge
- Ms Office
- Negotiation mastery
- Team Coordination
- Strategic marketing campaigns
- Ethical governance
- Customs regulations knowledge
- Effective Communicator
- Quick Learner
Languages
English
Upper intermediate
Hindi
Fluent
Gujarati
Native
Arabic
Intermediate
Timeline
Sea Operations & Customs Clearance Executive
Alnowras Logistics Solution, Oman
2026.02 - Current
Land Operations & Customs Clearance Executive
Alnowras Logistics Solution, Oman
2025.08 - 2026.01
Airport Clearance Manager
Alnowras Logistics Solution, Oman
2022.09 - 2025.07
Manager
DTDC Courier
2014.01 - 2022.06
Sales Executive
Shashwat Hardware Hub
2011.03 - 2013.12
Bachelors - Commerce
Gujarat University
2011.01 - 2014.01