Abdallah Hwas
Beni Hassen /Monastir
Summary
*Motivated Waiter with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
*Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. *Extensive knowledge and superior work ethic.
*Attentive Waiter with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
6
6
years of professional experience
Work History
Waiter
Hotel Palmyra Holidays
Monastir
05.2016 - 11.2018
Waiter's Assistant
Hotel Royal Thalassa
Monastir
04.2015 - 10.2015
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Waiter's Assistant
Hotel Monastir Centre
Monastir
05.2014 - 09.2014
- Inspected dishes and utensils for cleanliness.
- Stayed up-to-date on menu changes to help customers make food choices.
Waiter's Assistant
Hotel Ramada Libety
Monastir
07.2012 - 10.2012
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waiter's Assistant
Hotel Regency Monastir
Monastir
05.2013 - 10.2013
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Hotel School of Monastir
Monastir Tunisia 07.2012
Skills
- Age Verification
- Team Player
- Customer Service and Rapport
- Food and Beverage Service
- Menu Memorization and Presentation
- Taking Reservations
- Station Preparation
- Restaurant Operation
- Kitchen Staff Coordination
Timeline
Waiter
Hotel Palmyra Holidays
05.2016 - 11.2018
Waiter's Assistant
Hotel Royal Thalassa
04.2015 - 10.2015
Waiter's Assistant
Hotel Monastir Centre
05.2014 - 09.2014
Waiter's Assistant
Hotel Regency Monastir
05.2013 - 10.2013
Waiter's Assistant
Hotel Ramada Libety
07.2012 - 10.2012
Hotel School of Monastir